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(A) The Public Works Director shall establish collection routes and schedules, and may alter these routes and schedules from time to time. A copy of the current routes and schedules shall be kept on file in Town Hall and in the office of the Public Works Director, as well as on the town website.
(B) The Board of Commissioners may establish and revise from time to time a policy relating to the number of times per week the town will collect solid wastes from various classifications of premises, and the maximum number of solid waste receptacles that the town will service on any one premises.
(C) Normal refuse collection service will consist of at least one collection per week of refuse, prepared in accordance with this subchapter and placed in one or more rollout carts or other approved containers.
(D) Rollout carts shall be set out for collection only upon those days designated for the premises involved in the schedule provided for in this chapter.
(E) Where curbside collection is available, carts shall be out no longer than a 24-hour period, 7:00 p.m. the night prior to collection and removed by 7:00 p.m. the day of collection. Containers shall be placed at the street within three feet of the curb line, or where the rollout is delivered, whichever is closest to the street.
(Ord. eff. 12-10-2001; Ord. eff. 11-10-2014)
(A) Each customer will be provided a rollout cart by either the town or the town’s contractor. A yearly schedule with collection dates will be provided to the customer, and will be available on the town website.
(B) In addition, the Public Works Director may exempt customers from using curbside service if requiring its use causes a hardship related to a topographic site restriction or other similar type of hardship.
(C) Rollout carts used in the garbage collection program are property of the town. The town provides general maintenance for them at no cost. A replacement fee will be charged for rollout carts that are damaged, defaced or removed from the premises.
(D) Rollout carts shall be used for the disposal of residential and approved commercial garbage only.
(E) Spilled materials or overflow caused by the property owner or occupant shall be cleaned up by the owner or occupant immediately after the spillage or overflow occurs.
(F) Spilled solid waste materials caused by the town collection crew of the town’s authorized collection agent shall be cleaned up by the crew immediately after the spillage occurs.
(G) Rollout carts will be collected from the curbside, provided they are easily accessible to collection personnel, without having to unlock or open a door, unlock a gate or similar obstacle, or encounter a vicious animal. Town collection personnel shall not provide service if required to ascend or descend multiple steps to obtain access to rollout containers, or if denied reasonable access by parked vehicles, equipment or other objects.
(H) Garbage placed in rollout carts shall be wrapped, bagged or enclosed in paper or plastic material. Any liquid waste, such as grease, shall be sealed in its own separate container before being placed in the rollout container.
(I) All potentially dangerous trash items and all waste material of a hazardous nature, such as broken glass, light bulbs, sharp pieces of metal, fluorescent tubes and television tubes, shall be securely wrapped to prevent injury to the collection crews.
(J) Trash of a hollow or bulky nature shall be flattened out or broken up prior to depositing it in authorized containers.
(K) Containers other than those described in this section will be treated as refuse and may be collected by the town.
(L) For those residents exempt from curbside service, no refuse receptacles will be picked up from enclosed areas used to store anything besides refuse, or from locations or storage areas that create an unreasonable risk of injury to personnel. When personnel must pass through gates or other barriers to pick up refuse, the town will not be responsible for damage caused to the barrier or by leaving it open.
(Ord. eff. 12-10-2001; Ord. eff. 11-10-2014)
(A) For the service of collecting and disposing of refuse, the owner or occupant of all premises from which refuse is collected by the town or the town’s contractor shall be charged rates as may be established, from time to time, by the Board of Commissioners on recommendation of the Town Manager. The charges shall be considered a debt owing to the town from the owner or occupant of the premises and other persons using the disposal area. No owner or occupants of premises within the town limits receiving water, sewer or both services shall be exempt from the collection and disposal service provided by the town or by individual collectors and licensees. Fees for the collection and disposal of refuse by the town shall be charged to the owner or occupant of all premises, in the amount specified in the fee schedule.
(B) The collection fee will be billed in the same manner as water and wastewater services. Per G.S. 160A-314(b), payment made to this cumulative water, wastewater and solid waste bill will first be applied to outstanding solid waste collection fees. Payment will be applied to water and wastewater charges only after the collection fee is paid in total.
(Ord. eff. 12-10-2001; Ord. eff. 11-10-2014)
Cross-reference:
Order of allocation of partial payments, see § 50.01
Request for additional rollout containers at the same property address shall be reviewed on a case-by-case basis. Approval of additional container(s) shall be contingent upon an investigation by the town to determine whether an actual need exists. The owner or occupant will be billed for the rollout container, based on the schedule of fees.
(Ord. eff. 12-10-2001; Ord. eff. 11-10-2014)
(A) The Public Works Director may exempt customers from using the rollout cart(s) if requiring that use causes a hardship related to the customer’s age, an infirmity, or a topographic site restriction or other similar type of hardship. These exemptions will be recorded in writing and kept in the office of the Public Works Director. All exempt customers must comply with the requirements of § 51.05.
(B) Every member of the household shall be physically disabled as verified by a physician. Based on a physician’s note, the Solid Waste Division will grant physically disabled status.
(C) For physically disabled persons, rollout containers will be collected from a location mutually agreed upon by the Public Works Director and resident. The Public Works Director shall have final authority to determine the most advantageous and safe location during disputed situations.
(D) The town reserves the right to request a disabled household to use a smaller 65-gallon rollout cart before completely eliminating curbside service.
(E) The town reserves the right to verify the need to continue physically disabled services to residents that have been approved to receive the services. The town shall also reserve the right to continue or discontinue service.
(Ord. eff. 12-10-2001; Ord. eff. 11-10-2014)
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