§ 155.401  OFF-STREET PARKING AND LOADING.
   (A)   Purpose and intent.  The purpose of this section is to ensure the provision of off-street parking, loading, queuing and on-site circulation is in proportion to the demand created by each use. By requiring such facilities, it is the intent of the town to ensure the provision of functional and safe off-street parking, loading, queuing, and on-site circulation.
   (B)   Applicability.
      (1)   The standards of this section shall apply to all new development or existing development that is modified to the extent that it includes uses or site design features that were not specifically shown on previously approved plans. All off-street parking areas shall be maintained in accordance with this section. No certificate of occupancy shall be issued until the requirements of this section are met.
      (2)   All required off-street parking shall be provided on the same lot as the principal use, except developments with common parking lots and as provided in § 155.401(C)(4)(d), Shared Parking. The location of required off-street parking spaces shall not interfere with normal vehicular, bicycle and pedestrian traffic flow or with the operation of queuing and backup areas. Loading areas shall not obstruct pedestrian pathways.
      (3)   With the exception of the restriping of a parking area or other vehicular use area which does not result in a reconfiguration of the parking spaces, any modification to existing off-street parking and loading facilities shall conform to the requirements of this section.
      (4)   No land shall be developed as a parking area or parking garage without an approved site plan issued in accordance with § 155.707 or a Zoning Permit in accordance with § 155.709.
      (5)   Buildings and uses lawfully existing as of the effective date of this chapter may be redeveloped, renovated or repaired without providing additional off-street parking and loading facilities, provided there is no increase in gross floor area or change in use of existing floor area that would increase parking demands.
      (6)   Where a vehicular use area existed as of the effective date of this chapter, and such building is enlarged in gross floor area or impervious area by less than 10% or 2,000 square feet, whichever is less, the off-street parking and loading requirements as specified in this section shall only be required for the enlarged area.
      (7)   A change in use of a building or of a use existing as of the effective date of this chapter shall require additional off-street parking and loading facilities to comply with the requirements of this section for the new use unless the new use has the same parking requirement or a lesser requirement than the previous use.
      (8)   Parking required within an overlay district is subject to the provisions of this section, except that regulations within § 155.204 (Overlay Districts) shall supersede and may be either more or less restrictive than the regulations for parking contained in this section.
      (9)   In the downtown overlay district, the Planning Director may allow a new use to be established, or existing structure expansion even if off-street parking and loading requirements of this section cannot be met for the new use, provided that as much off-street parking and loading as can reasonably be provided is provided, and no foreseeable traffic congestion problems will be created.
PART 1.  PARKING STANDARDS
   (C)   Off-street parking requirements.
      (1)   Computing parking standards.
         (a)   Developments containing more than one use shall provide parking spaces in an amount equal to the total of the requirements for all uses.
         (b)   Off-street parking requirements that are based on square footage shall be computed using gross floor area (GFA), unless another measurement is specifically called for in this section.
         (c)   Where fractional spaces result, the parking spaces required shall be construed to be the next highest whole number.
         (d)   The parking space requirements for a use not specifically listed in the Table 4-2 below shall be the same as for the listed use deemed most similar to the proposed use by the Planning Director.
         (e)   In residential districts in which garage space is provided, the garage space may be considered in determining whether required parking has been met.
      (2)   Minimum parking requirements.  Off-street vehicular and bicycle parking spaces shall be provided in accordance with Table 4-2, Minimum Off-Street Parking Requirements. An alternative parking plan with data submitted in support of higher or lower ratios in accordance with § 155.401(C)(4) may be submitted to support variations to the requirements below. For bicycle parking, the minimum required parking shall be two bicycle parking spaces (or one rack) unless "no requirement" is listed in the table.
   TABLE 4-2: MINIMUM OFF-STREET PARKING REQUIREMENTS
 
USE TYPE
PARKING RATIO
BICYCLE PARKING RATIO
   Residential Uses
Accessory Dwelling
1 space per unit
None
Farm Residence
2 spaces per unit
None
Farm Worker Quarters
1 space per 4 units
None
Guest Cottage
1 space per cottage
None
Home Occupation
N/A
None
Multi-Family (including Apartments and Manufactured Home Parks)
1 space per studio or 1 bedroom unit;
2 spaces per unit (two bedrooms or more);
plus 1 guest parking space per 4 units
1 rack per building or 1 per 50 units*
Nursing Home (Congregate Living Facility)
1 space per unit or 2 beds (whichever is greater) plus 1 space per 200 sq. ft. of office space
1 rack per building
Security or Caretaker Quarters
1 space per unit
No requirement
Senior Apartments
1.3 spaces per unit
1 rack per building
Single-family, Zero Lot Line, Alley Loaded, Two-Family, Townhouse, or Manufactured Home
2 spaces per unit
No requirement
   Public and Civic Uses
Assembly, Not For Profit
1 space per 3 seats or 200 sq. ft. for the principal place of assembly, whichever is greater
1 rack, or 1 rack per 100 auto spaces*
Cemetery
1 space per 200 sq. ft. of office space; plus 1 space per 500 sq. ft. of maintenance area; plus a minimum of 5 public spaces
No requirements
Church or Place of Worship
1 space per 3 seats or 200 sq. ft. for the principal place of worship, whichever is greater
1 rack, or 1 rack per 100 auto spaces*
Civic Club
1 space per 500 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
College or University
1 space per 2 students; plus 1 space per 5 seats in gymnasiums and auditoriums; plus 1 space per 200 sq. ft. of administrative and educational office space
1 rack per 40 students and employees
Day Care
1 space per 5 person plus drop off stall
No requirement
Government Services
1 space per 500 sq. ft.; or 1 space per 3 seats, whichever is greater
1 rack
Homeless Resource Centers
1 space per 200 sq. ft. of accessory service delivery areas
1 rack, or 1 rack per 100 auto spaces*
Hospital or Medical Center
1 space per 2 beds; plus 1 space per 200 sq. ft. of outpatient treatment area
1 rack per building, or 1 rack per 50,000 sf*
School: Elementary or Secondary
1 space per employee, 1 visitor space for every 50 students, 1 space for every 5.5 students in 10th through 12th grade; auditorium or stadium - 1 space per 3 seats
1 rack per 40 students above 2nd grade and all employees
School: Technical, Trade or Business
1 space per classroom; plus 1 space per 5 students; plus 1 space per 200 sq. ft. of administration, and assembly areas
1 rack per 40 students and employees
   Recreational Uses
Arena, Auditorium or Stadium
1 space per 3 seats
3 racks, or 1 rack per 50 auto spaces*
Bowling Alley
3 spaces per lane
3 racks, or 1 rack per 100 auto spaces*
Campground
1 space per campsite
1 rack
Community Clubhouse
1 space per 300 sq. ft.
3 racks, or 1 rack per 50 auto spaces*
Entertainment, Indoor (except Bowling Alley)
1 space per 200 sq. ft. or 1 space per 3 seats, whichever is greater
3 racks, or 1 rack per 100 auto spaces*
Entertainment, Outdoor
1 space per 3 seats; or 10 spaces per acre occupied by amusements, whichever is greater
3 racks, or 1 rack per 100 auto spaces*
Fitness Center
1 space per 200 sq. ft.
3 racks, or 1 rack per 100 auto spaces*
Golf Course
4 spaces per hole; plus 1 space per 300 sq. ft. of clubhouse
3 racks, or 1 rack per 100 auto spaces*
Gun Club or Gun Range
1 space per target area
1 rack, or 1 rack per 100 auto spaces*
Park, Passive
2 spaces for the first acre plus 1 space for each additional 2 acres; accessory uses shall be parked as required
3 racks, or 1 rack per 50 auto spaces*
Special Event
1 space per 3 seats; or 10 spaces per acre occupied by amusements, whichever is greater
No requirement
Stable, Commercial or Private
1 space per 500 sq. ft.; plus 1 space per 4 animal stalls
1 rack, or 1 rack per 100 auto spaces*
Swimming Pool
1 space per 200 sq. ft. of pool area
3 racks, or 1 rack per 100 auto spaces*
Tennis and Basketball Courts
1.5 spaces per court
3 racks, or 1 rack per 100 auto spaces*
Agricultural Uses
Agriculture Use (Unless Otherwise Specified)
1 space per 1,000 sq. ft. or 1 space per employee on maximum shift
No requirement
Agriculture, Sales and Service
1 space per 250 sq. ft.
No requirement
Agriculture, Storage
1 space per 1,000 sq. ft.
No requirement
Agriculture, Accessory Use
5 spaces or 1 space per employee, whichever is greater
No requirement
Community Garden
4 spaces per garden
3 racks, or 1 rack per 50 auto spaces*
Nursery, retail
1 space per 500 sq. ft. of indoor or covered retail and office areas plus 1 space per 4 acres if the nursery is 20 acres or less, or 1 space per 5 acres if the nursery is greater than 20 acres
No requirement
Nursery, wholesale
1 space per 4 acres if the nursery is 20 acres or less, or 1 space per 5 acres if the nursery is greater than 20 acres
No requirement
Produce Stand
1 space per 200 sq. ft. including outdoor sales display area
No requirement
Commercial Uses
Adult Oriented Business
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Bed and Breakfast
2 spaces for the primary dwelling unit plus 1 space per guest room
No requirement
Car Wash/Auto Detailing
1 space per 200 sq. ft. of office, retail, or indoor seating area
No requirement
Contractor Office
1 space per 200 sq. ft.
No requirement
Contractor Storage Yard
1 space per 5,000 sq. ft. of outdoor storage area
No requirement
Convenience Store, with or without Gas Sales
1 space per 200 sq. ft.
1 space per 20 auto spaces provided
Creative Studio
1 space per 400 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Dispatching Office
1 space per 250 sq. ft.
1 rack
Financial Institution
1 space per 250 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Funeral Home
1 space per 4 seats
1 rack
Hotel/Motel
1.25 spaces per room (convention areas, restaurants, etc. over 2,000 sq. ft. to be calculated separately)
1 space per 20 auto spaces provided
Kennel
1 space per employee; and, 1 space for each 200 sq. ft. of sale, grooming or office area
1 rack
Kiosk
N/A
No requirement
Laundry Services
1 space per 200 sq. ft.
1 rack
Lounge, Cocktail
1 space per 3 seats
1 rack, or 1 rack per 100 auto spaces*
Microbrewery
1 space per 1,000 sq. ft. (accessory uses calculated separately)
1 rack, or 1 rack per 100 auto spaces*
Newspaper Publisher
1 space per 1,000 sq. ft.
1 rack
Office, General
1 space per 300 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Office, Medical
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Outdoor Seating/Sidewalk Cafe
1 space per 3 seats
1 rack, or 1 rack per 100 auto spaces*
Pawn Shop
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Personal services
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Radio or Television Studio
1 space per 300 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Restaurant
1 space per 3 seats including outdoor seating area
1 rack, or 1 rack per 100 auto spaces*
Retail Sales, General
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Retail Sales, Neighborhood
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Self-Service Storage
1 space per 100 storage bays; minimum of 5 customer spaces (security quarters calculated separately)
No requirement
Service, General
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Service, Neighborhood
1 space per 200 sq. ft.
1 rack, or 1 rack per 100 auto spaces*
Theater, Indoor
1 space per 3 seats
1 space per 20 auto spaces provided
Vehicle Repair or Service
1 space per 250 sq. ft.
No requirement
Vehicle Sales or Rental
1 space per 250 sq. ft. of enclosed area; plus 1 space per 5,000 sq. ft. of outdoor sales, rental and display area; plus 2 spaces per service bay
1 rack
Veterinary Clinic
1 space per 250 sq. ft. of floor area
1 rack, or 1 rack per 100 auto spaces*
Video Sweepstakes Operation/Internet Cafe
1 space per 200 sq. ft. or 1 space per 3 seats, whichever is greater
1 rack, or 1 rack per 100 auto spaces*
Industrial Uses
Building Supplies, Wholesale
1 space per 1,000 sq. ft.
No requirement
Crematorium
1 space per 4 seats or 100 sq. ft. of chapel area, whichever is greater
No requirement
Gas and Fuel, Wholesale
1 space per 250 sq. ft.
No requirement
Laboratory, Research
1.5 spaces per 1,000 sq. ft.
1 rack
Manufacturing and Processing
1.5 spaces per 1,000 sq. ft.
1 rack
Research and Development
1.5 spaces per 1,000 sq. ft.
1 rack
Salvage or Junk Yard
1 space per 200 sq. ft. of office space; plus 1 space per employee
No requirement
Transportation Facility
1 space per 200 sq. ft. of office space
1 rack
Warehouse
1 space per 1,000 sq. ft.; plus 1 space per 200 sq. ft. of office space
1 rack
Wholesaling, General
1 space per 1,000 sq. ft.
1 rack
   Utilities
Electric Power Facility
1 space per 200 sq. ft. of office space; plus 1 space per 10,000 sq. ft.
No requirement
Recycling Center
1 space per 200 sq. ft. of office space; plus 1 space per 250 sq. ft. of warehouse and maintenance area; plus 1 space per 10,000 sq. ft.
No requirement
Recycling Drop-Off Bin
1 space per bin
No requirement
Renewable Energy Facility
1 space per site and 1 space per 200 sq. ft. of office space
No requirement
Sanitary Landfill
1 space per 200 sq. ft. of office space; plus 1 space per employee
No requirement
Solid Waste Transfer Station
1 space per 1,000 sq. ft.
No requirement
Telecommunication Facility
Exempt from parking regulations unless otherwise required by Planning Director
No requirement
Utility
1 space per 200 sq. ft. of office space plus 1 space per employee
No requirement
Notes:
1.   The provision of parking spaces and passenger loading areas for persons who have disabilities shall be governed by the Americans with Disabilities Act (ADA) Standards for Accessible Design.
2.   In addition to the parking requirements of Table 4.2, Minimum Off-Street Parking Requirements, uses with company vehicles shall provide 1 space per company vehicle.
3.   The Planning Director may reduce the required number of parking spaces by up to 10% for reasons of topography, tree preservation, mixes of uses, ride sharing programs, availability of transit, or other conditions specific to the site, provided that the reduction in the required number of parking spaces satisfies the intent of this chapter.
4.   The Planning Director may reduce the required number of bike racks, provided that the reduction in the required number of spaces satisfies the intent of this chapter.
* Whichever is greater
 
      (3)   Design standards.
         (a)   Landscaping.
            1.   Vehicular area landscaping, including interior, terminal and median islands, shall be designed in accordance with the requirements set forth in § 155.402(D)(2) of this chapter.
         (b)   Dimensions.
            1.   Parking space sizes shall be governed by the dimensions indicated in Table 4-3, Minimum Parking Dimensions For Nonresidential Uses and Residential Uses with Shared Parking Lots:
   TABLE 4-3: MINIMUM PARKING DIMENSIONS FOR NONRESIDENTIAL USES AND RESIDENTIAL USES WITH SHARED PARKING LOTS
 
ANGLE
TYPE
SPACE WIDTH (FEET)
SPACE DEPTH (FEET)
AISLE WIDTH (FEET)
0
General
10.0
23
12.0
Handicapped
10.0
23
12.0
45
General
9.0
19.0
13.0
Handicapped
12.5
19.0
13.0
60
General
9.0
19.0
18.0
Handicapped
12.5
19.0
18.0
70
General
9.0
19.0
18.0
Handicapped
12.5
19.0
18.0
75
General
9.0
19.0
24.0
Handicapped
12.5
19.0
24.0
80
General
9.0
19.0
24.0
Handicapped
12.5
19.0
24.0
90
General
9.0
19.0
24.0
Handicapped
12.5
19.0
24.0
Notes:
1.   0 angle parking represents parallel parking.
2.   Angled parking with two-way traffic movement shall be a minimum of 24 feet wide.
3.   The maximum grade permitted for any required parking shall not exceed 8%.
4.   Parking spaces using geometric standards other than those specified above may be approved if developed and sealed by a registered engineer subject to a determination by the Town Engineer that the proposed facility will satisfy off-street parking requirements as adequately as would a facility using those specified above.
5.   Handicap parking spaces are required to have a minimum five foot wide access aisle for loading and unloading. Access aisle may be shared between two spaces.
 
         (c)   Bicycle parking facilities. When required pursuant to Table 4-2, bicycle parking facilities shall meet the following requirements:
            1.   Each bicycle rack shall accommodate two bicycle parking spaces. Where a bike can be locked on both sides of a rack without conflict, each side can be counted as a required space.
            2.   Bicycle racks shall be securely anchored, easily usable with both U-locks and cable locks and support a bicycle at two points of contact to prevent damage to the bicycle wheels and frame.
            3.   Spacing of the racks shall provide clear and maneuverable access. Each required bicycle parking space must have at least two by six feet of clearance and be located no closer than three feet from a wall.
            4.   Bicycle racks may be placed on private property or within the public right-of-way. Facilities in the right-of-way must be approved by the Public Works Director or NCDOT, as applicable.
            5.   Bicycle rack location shall not impede pedestrian and vehicular traffic.
            6.   Bicycle racks must be publicly accessible and be located no more than 100 feet from the building entrance the bicycle rack is intended to serve.
            7.   Bicycle racks shall be separated from automobile parking by a physical barrier or by at least 6 feet where automobile parking is prohibited.
            8.   Alternative bicycle parking facilities (both type and location) which meet the intent of the requirements listed in Table 4-2 may be provided subject to Planning Director approval.
         (d)   Circulation standards.
            1.   A safe arrangement of pedestrian pathways, bikeways, roads, driveways, and off-street parking and loading spaces within parking areas shall be provided.
            2.   Streets, pedestrian walks, parking areas, and open space shall be designed as integral parts of an overall site design and shall be properly related to existing and proposed buildings, adjacent uses and landscaped areas.
            3.   Structures, vehicular circulation lanes, parking spaces, driveways, and open spaces shall be designed to provide logical, impediment free pedestrian movement. The site shall be arranged so that pedestrians moving between buildings are not unnecessarily exposed to vehicular traffic.
            4.   Where off-street parking directly abuts a walkway or sidewalk, the parking area shall be separated from the walkway or sidewalk by concrete wheel stops or continuous curbing. Walkways or sidewalks shall be a minimum of five feet wide, exclusive of vehicle overhang. Single family residential uses are exempt from this requirement.
            5.   A continuous internal pedestrian walkway shall be provided from each adjacent perimeter public sidewalk to all customer entrances.
         (e)   Surfacing material.
            1.   Unless provided below, all off-street facilities provided for parking or any other vehicular use area shall be surfaced with asphalt or concrete and shall be maintained in a smooth, well-graded condition. Alternative surfaces may be reviewed and approved by the Town Engineer.
            2.   Grass parking.
               A.   Grass or other pervious parking surfaces may be permitted for specific uses as set forth below, subject to TRC approval. Where provided, such alternative parking surfaces shall be maintained in a smooth, well-graded condition. If parking demand is such that the grass is damaged or destroyed to the extent that it ceases to grow and is not repaired or replaced, then paving in accordance with this section will be required.
               B.   All driveways, access aisles and parking spaces (excluding handicapped) may be surfaced with grass for the following:
                  i.   Uses which require parking on an average of less than five days per week during a month;
                  ii.   Schools and churches; and
                  iii.   Parks, trailheads, playgrounds, ballfields, football and baseball stadiums, fairgrounds, and other similar outdoor recreation areas.
         (f)   Pavement markings.  All pavement markings shall be maintained so as to be distinguishable.
         (g)   Lighting.  Where off-street facilities are provided for parking or any other vehicular use area adequate outdoor lighting shall be provided. Lighting shall be so arranged as to direct the light and glare away from streets and adjacent property in accordance with the requirements set forth in § 155.404.
         (h)   Drainage.  Parking lots shall not drain onto or across public sidewalks or into adjacent property, except into a natural watercourse or a drainage easement. In already developed areas where this condition would be impossible to meet, the Town Engineer may exempt the applicant from this requirement, provided that provisions are made for drainage.
         (i)   Entrances and exits. Entrances and exits, except those associated with a single-family residential use, are subject to the dimensional standards provided in § 155.400, Table 4-1.
      (4)   Alternative parking plans.
         (a)   General.  The Planning Board may modify the parking ratios set forth in Table 4-2 of this section where applicant-submitted parking data, prepared and sealed by a registered engineer in the State of North Carolina, illustrates that the standards of this section do not accurately apply to a specific development. The alternative parking request shall include:
            1.   The size and type of the proposed development;
            2.   The mix of uses;
            3.   The anticipated peak parking need;
            4.   The proposed parking rate; and
            5.   The data necessary to support the request.
         (b)   On-street parking.  The Planning Director may approve the use of on-street parking spaces to meet off-street parking requirements. To be considered, the on-street spaces shall be located immediately abutting the subject parcel, entirely within the extension of the side lot lines into the roadway, and not within any required clear sight triangle.
         (c)   Off-site parking.  The Planning Director may approve the location of required off-street parking spaces on a separate lot from the lot on which the principal use is located if the off-site parking complies with the all of following standards.
            1.   Ineligible activities.  Off-site parking may not be used to satisfy the off-street parking requirements for residential uses (except for guest parking), as well as convenience stores or other convenience-oriented uses. Required parking spaces reserved for persons with disabilities may not be located off-site.
            2.   Location.  Off-site parking spaces shall be located within 750 feet from the primary entrance of the use served unless shuttle bus service is provided to the remote parking area. Off-site parking may not be separated from the use that it serves by a street right-of-way with a width of more than 80 feet unless a grade-separated pedestrian walkway is provided, or other traffic control or shuttle bus service is provided to the off-site parking area.
            3.   Zoning classification.  Off-site parking areas serving non-residential uses shall be located in non-residential districts.
            4.   Agreement.  Off-site parking shall be enforced by an off-site parking agreement, subject to review by, and in a form acceptable to the Town Attorney.
         (d)   Shared parking.  The Planning Director may authorize a reduction in the number of required parking spaces for multiple and mixed use projects and for uses that are in close proximity to one another and which have different peak parking demands and operating hours. Shared parking shall be subject to the following standards:
            1.   Application.  A shared parking study shall be submitted in writing to the Planning Director.
            2.   Location.  All uses which participate in a shared parking plan shall be located on the same lot or on contiguous lots. The shared parking lot shall have access as though the uses were a single project.
            3.   Shared parking study.  The shared parking study shall clearly establish the uses that will use the shared spaces at different times of the day, week, month or year. The study shall:
               A.   Be based on a generally accepted methodology for determining shared parking;
               B.   Define the size and type of activities, the composition of tenants, the rate of turnover for proposed shared spaces, and the anticipated peak parking and traffic demands; and
               C.   Provide for no reduction in the number of required handicapped spaces.
            4.   Shared parking agreement. A shared parking plan will be enforced through written agreement among all owners of record, subject to review by, and in a form acceptable to the Town Attorney.
            5.   Change in use.  Should any of the uses in the shared parking study change, or should the Planning Director find that any of the conditions described in the approved shared parking study or agreement no longer exist, the owner of record shall have the option of submitting a revised shared parking study in accordance with the standards of this section or of providing the number of spaces required for each use as if computed separately.
         (e)   Valet parking.  The Planning Director may approve valet parking as a means of satisfying off-street parking requirements. Valet parking shall not cause customers or patrons who do not use the valet service to park off site or in the right-of-way or cause queuing in a street, driveway, or drive aisle. The following additional standards shall apply to valet parking:
            1.   Adequate assurance of the continued operation of the valet parking is provided, such as a contractual agreement for valet services or the tenant's affidavit agreeing to provide such services;
            2.   The maximum number of spaces reserved for valet parking shall not exceed 25% of the minimum number of required off-street parking spaces.
            3.   Valet parking area shall not be located within 200 feet of a public entrance to a building. Areas designated for valet parking shall not interfere with vehicular circulation or emergency access and shall not cause customers who do not use the valet service to park off-premise or cause queuing in the right-of-way.
PART 2. QUEUING STANDARDS
   (D)   Off-street queuing requirements.  Queuing shall be provided for all drive-thru establishments. Each queuing space shall be a minimum of eight feet by 20 feet, clearly defined and designed so as not to conflict or interfere with other traffic using the site. Unless otherwise indicated below, queuing shall be measured from the front of the stopped vehicle located at the point of service to the rear of the queuing lane. One additional queuing space shall also be provided after the point of service for all uses. The Planning Director may require additional queuing spaces where trip generation rates suggest that additional spaces will be needed.
      (1)   Minimum number of spaces.  Queuing spaces shall be provided as indicated in Table 4-4 below.
TABLE 4-4: MINIMUM QUEUING STANDARDS
 
USE
NUMBER OF SPACES
REQUIRED BY-PASS (1)
Drive-Thru Financial Institution
   Teller Lanes
5
Y
   Automatic Teller Lanes
3
N
Drive-Thru Restaurant
6
   Minimum before Menu Board
4
Y
Drive-Thru Car Wash
   Automatic
5
N
   Self-Service
3
Y
Drive-Thru Oil Change
4
Y
Gasoline Pump Island
20 feet of queuing at each end of pump island
N
Drive-Thru Dry Cleaning or Laundry
3
Y
Drive-Thru General Retail
4
Y
Notes:
1.   All Uses: A by-pass lane shall be required if 5 or more queuing spaces are provided. A by- pass lane a minimum of ten feet wide shall be provided before or around the point of service. Subject to the Planning Director’s approval, a by-pass lane may not be required if the queuing lane is adjacent to a vehicular use area which functions as a by-pass lane.  The by-pass lane shall be clearly designated and distinct from the queuing area.
2.   Queuing spaces shall not impede traffic circulation or movements into or out of off-street parking spaces.
 
PART 3. LOADING STANDARDS
   (E)   Off-street loading requirements.
      (1)   Loading facilities required.
         (a)   As determined by the Planning Director, off-street loading facilities shall be required for uses that regularly handle large quantities of goods. Loading facilities shall be of sufficient quantity to adequately serve the proposed use.
         (b)   Any vehicle sales or rental facility or similar use requiring delivery of vehicles by truck shall demonstrate adequate on-site area exists for the loading and unloading of such trucks.
         (c)   Any convenience store or similar use requiring deliveries by truck shall demonstrate adequate on-site area exists for the loading and unloading of such trucks.
      (2)   Design and layout.
         (a)   Loading and unloading activity be shall not be permitted in any public right-of-way. In no case shall loading and unloading activity encroach on or interfere with the public use of streets, sidewalks, and lanes by automotive vehicles or pedestrians. Adequate space shall be made available for the unloading and loading of goods, materials, items or stock for delivery and shipping.
         (b)   Where off-street loading facilities are provided, they shall be not less than 15 feet in width by 40 feet in length, with not less than 15 feet of vertical clearance.
         (c)   Hours of loading and unloading operation adjacent to ground floor residential uses shall be limited between the hours of 6:30 a.m. and 10:00 p.m. Loading docks shall be signed to indicate "no idling."
      (3)   Screening.  All loading areas shall be screened in accordance with § 155.402(G).
(Ord. 2005-11-02, passed 11-21-05; Am. Ord. 2007-04-05, passed 4-2-07; Am. Ord. 2012-01-04, passed 1-3-12; Am. Ord. 2013-09-04, passed 9-3-13; Am. Ord. 2014-06-10, passed 6-16-14)