3.20.4: CUSTOMER CREDITS:
The credits provided in 220 Illinois Compiled Statutes 5/22-501(s) shall be applied on the statement issued to the customer for the next billing cycle following a violation or the discovery of a violation of this chapter. The cable or video provider shall be responsible for providing the credits and the customer is under no obligation to request the credit. (Ord. 07-0-101, 12-4-2007; amd. Ord. 09-0-22, 4-21-2009)