(a) Whenever an employee feels aggrieved, he or she, within three work days of the time the occurrence giving rise to the grievance occurred, shall present a written statement of his or her grievance to his or her immediate superior asking for a review and reconsideration of the action taken. In the case of a grievance regarding discharge, layoff, recall, demotion, failure to obtain advancement or failure to receive appropriate wages or benefits, if such grievance is not resolved, the appellant may then request, in writing, within four working days after the decision of the immediate superior, a review through the chain of command until it reaches the City Manager. If the appellant is still dissatisfied, he or she may then, within five working days after decision by the City Manager, request, in writing, a hearing before the Personnel Appeals Board. Such written request shall be filed with the City Manager. It is the intent of this section that grievances be resolved through the grievance procedure promptly. Whenever a grievance is not initiated or appealed to the next step within the prescribed time limit (excluding Saturdays, Sundays and holidays), the grievance shall be considered settled and shall be barred from further processing through the grievance procedure.
(b) Records of all grievances shall be reviewed by the Personnel Director and, after review, he or she shall file them in the appellant's personal file.
(Ord. 2850. Passed 1-7-85.)