Unless the payment of the water service billing is received on or before twenty-one (21) days from the billing date, a reminder notice shall be mailed notifying the customer that the bill shall be delinquent and subject to penalty charges in an amount set by City Council action if not paid in full on or before twenty-eight (28) days after the billing date. Furthermore, water service shall be subject to discontinuation if not paid in full within sixty (60) calendar days from the due date printed on the front of the bill. The amount due shall consist of the entire unpaid balance. Unless the payment of the entire unpaid balance is made within such time period, arrangements for an alternative payment plan are made, or exemption criteria are met, water service may be discontinued to the premises, whether or not the customer is present. In the event payment is not made within such period and water service has been discontinued, a service charge as set by City Council action shall be applied to the bill. Penalty fees for delinquent payments shall be assessed in an amount set by City Council action.
(Ord. 1516-NS, eff. June 5, 2009, as amended by Part 3, Ord. 1672-NS, eff. February 14, 2020, and § 5, Ord. 1720-NS, eff. January 1, 2024)