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All water bills with the exception of those covered under “Miscellaneous Uses” shall become due and payable upon presentation. Such bills shall be delinquent and subject to penalty charges in an amount set by Council action if not paid in full on or before forty (40) days after the billing date. Reminders shall be sent to customers whose bills have not been paid within thirty (30) days to advise them that unless the outstanding bill is paid on or before an additional ten (10) days, the customer's account shall be subject to penalties to be assessed and subject to discontinuance of service if not paid in full within sixty (60) calendar days from the due date printed on the front of the bill. Payments shall be to the City of Thousand Oaks Finance Department and may not be given to or received by the field personnel.
(Ord. 1516-NS, eff. June 5, 2009, as amended by Part 2, Ord. 1672-NS, eff. February 14, 2020)