A. An application for a shared-rideable business permit or its renewal shall be filed with the Department of Finance on a form prescribed by the city manager and shall include:
1. The applicant's true name, address, telephone number, and email address; and the true and fictitious name, address, and telephone number of the shared- rideable business.
2. Written evidence that the applicant is an owner or legal representative of the shared-rideable business.
3. The name, address, title, telephone number, and email address of a local point of contact.
4. The name, address, title, telephone number, and email address for the person responsible for managing parking citations issued to the shared-rideable business.
5. A copy of a valid business operations tax certificate issued pursuant to chapter 3.08.
6. Proof of compliance with the insurance requirements set forth in section 5.18.200.
7. A business plan demonstrating that the shared-rideable business will provide: shared-rideables available at an hourly rate or smaller intervals clearly communicated to the customer; shared-rideables on a seven day per-week basis; anonymized, aggregated data for trip records and shared-rideable availability to the city on a minimum of a monthly basis; an electronic payment system that complies with city and industry standards; a service area map in an ESRI shape-file and KML formats; an education and incentive plan to educate customers of the requirement to park at racks; a process for passing on parking citation fines to the customer who illegally parked a shared-rideable and a customer-appeal process; and a privacy policy to safeguard customer data.
8. A maintenance and repair plan demonstrating that the shared-rideable business will provide: routine maintenance and cleaning of shared-rideables; full-service maintenance for shared-rideables; and a method for customers to report issues with shared-rideables, including 24-hour customer service.
9. A right-of-way protection and rebalancing plan demonstrating that the shared- rideable business will ensure the right-of-way is unobstructed and shared- rideables are parked in approved locations, and shared-rideables are rebalanced to and from high use areas within peak operating hours and ensure compliance with section 5.18.220. The City may require the plan to include a plan for geofencing or otherwise designating, through the shared-rideable business's smartphone application, city-designated parking spaces, no-ride zones, speed zones, or areas where parking or riding restrictions may apply on a permanent or temporary basis.
10. A customer and community safety plan demonstrating that the shared-rideable business will educate customers and city residents about applicable local and state regulations, including how to safely and legally travel on the shared-rideable.
11. A community outreach plan and customer safety education plan demonstrating that the shared-rideable business will: educate customers on the prohibition against riding motorized scooters on sidewalks; and promote to city residents the use of, benefits of, and methods to access, shared-rideables. The plan must include a city-designated number of outreach events and digital education tools, such as mandatory informational videos, trip-end photos, or pop-up notifications to educate riders about proper parking and citations.
12. A geographic distribution plan and map demonstrating that no less than 20% of the shared-rideable business's permitted shared-rideables will be distributed to opportunity areas each morning.
13. An equity plan that includes a strategy to promote the availability and use of its shared-rideables citywide among low-income communities, and a discounted, low-income customer plan available to any customer who resides in housing managed by SHRA, receives a rent subsidy from SHRA, or qualifies for: CalFresh; the PG&E Cares program; SMUD's low-income program; or the Women, Infant, and Children (WIC) program.
14. A data sharing plan providing real-time and archival data, using MDS and GBFS, for the entire Sacramento shared-rideable fleet, the API key, and related data requirements outlined in the business permit application.
15. An acknowledgment that parking citation fees must be passed on to customers to accomplish the goal of educating customers and changing behavior.
16. Such other information and material as the city manager may require to carry out the purposes of this chapter.
17. A nonrefundable shared-rideable business permit application fee and shared-rideable monitoring fee. (Ord. 2021-0025 § 2; Ord. 2019-0007 § 1; Ord. 2018-0006 § 1)5.18.110