925.03 RESIDENTIAL COLLECTION SERVICES.
   (a)    The City, through its personnel or by contract, shall provide for the collection of refuse and recyclable materials from residential properties by methodology prescribed by the City and according to a collection schedule published by the City.
   (b)    Such pick-up shall be at curbside or at such location as may be determined by the City. It shall be the obligation of the persons being served to place the refuse and recyclable materials at curbside in the manner, location and at the proper time specified by the City.
   (c)    It shall be the obligation of persons being served to place the containers no sooner than 12:00 noon on the day preceding the collection and to remove the containers by 12:00 midnight on the day of collection.
   (d)    Basic residential service shall entitle a customer to place one (1) refuse collection cart and one (1) or more recycling collection cart(s), provided by the City, for collection each week.
   (e)    Persons may request refuse service in excess of the basic residential service. Charges for such additional service shall be established by City Council.
   (f)   Residential refuse customers who are not in compliance with program guidelines as described in Sections 925.02 and 925.03 (a-c) hereinabove shall be:
      (1)    Contacted by the City to explain program guidelines and to request compliance.
      (2)    Upon the second event, the customer will be notified in writing. Said violation notice shall include documentation of the 1st notification, documentation of the subsequent violation(s) and a written copy of the City’s guidelines.
      (3)    For the 3rd and all subsequent violations of program guidelines, the City shall notify the customer in writing as described above and a ten dollar ($10.00) administrative fee will be added to the customer’s refuse bill. This penalty will not accrue at the rate of more than one penalty per scheduled collection day.
   (g)    Residential customers may subscribe to participate in the City’s curb-side recycling
collection program. All participants shall abide by the recycling collection rules published by the City.   
   (h)    Residential recycling customers who are not in compliance with program guidelines as described in Sections 925.02 and 925.03 (a-c, g) hereinabove shall be:
      (1)    Contacted by the City to explain program guidelines and to request compliance.
      (2)    Upon the second violation, the customer will be notified in writing. Said violation notice shall include documentation of the 1st notification, documentation of the subsequent violation(s) and a written copy of the City’s guidance.
      (3)    On the 3rd violation, the City may elect to not collect materials placed for recycling that are not in compliance with program guidelines.
      (4)    On the 4th violation, the City shall notify the customer in writing that recycling services are being suspended and the City shall remove its recycling collection cart(s) from the property.
      (5)    The City may implement processes and procedures necessary to restore suspended recycling services.
         (Ord. 20-37AC CMS. Passed 9-21-20.)