Employees shall conduct their activities and actions, both on and off the job, so as to improve relations between the Village and the public. In every contact, whether it is in the nature of trouble, service complaint, or request for information, the employee represents the Village. The employees' manners and attitudes toward the residents, as well as their competence in handling matters, are the basis for good public relations. The Village will meet all open records requirements with requests for information.
(Ord. O-03-018. Passed 5-21-03.)