A. The Hearing Officer, upon his/her own motion or upon the petition of any person, may initiate formal or investigative proceedings upon any matter arising out of a request for formal review.
B. The Hearing Officer shall, within twenty four (24) hours after the hearing, render a decision in writing delivered to the customer service office and a copy mailed, first class postage prepaid, to the party who filed the appeal. The decision shall become a final order unless appealed to the Mayor by the party who filed the appeal within five (5) business days after said decision is mailed to said party. (Ord. 04-32 § 2: Ord. 94-20 § 1: Ord. 91-34 § 1: Prior Code § 10-55.8)