§ 51.12  APPEALING DISCONNECT NOTICES.
   (A)   A person owing an unpaid water or sewer bill may appeal in writing to the Clerk-Treasurer for an extension of the date when water service would become subject to discontinuation, setting forth in detail the extraordinary hardship or other unavoidable circumstances whereby the delinquent bill cannot be fully paid within the allowed period. The Clerk-Treasurer, acting as the Hearing Officer for the extension request, may grant or deny such request, in whole or in part. The Hearing Officer may require partial payment of the delinquent bill in return for granting an extension.
   (B)   (1)   A person owing an unpaid water or sewer bill may appeal the determination of the Clerk-Treasurer in writing to the Town Council acting in its capacity as the Governing Board of the Morristown Water Corporation. The written appeal request shall set forth in detail:
         (a)   The extraordinary hardship or other unavoidable circumstances whereby the delinquent bill cannot be fully paid within the allowed period;
         (b)   The specific relief requested; and
         (c)   The reason(s) that the person owing an unpaid water or sewer bill believes that the adverse determination of the Clerk-Treasurer was arbitrary or capricious.
      (2)   The Town Council shall consider such appeal at its next regularly scheduled Town Council meeting. Any contemplated discontinuation of water service shall be deferred pending the determination of the appeal by the Town Council. The Town Council in its appeal determination may:
         (a)   Deny the appeal; or
         (b)   Grant the appeal in whole or in part; and
         (C)   May require partial payment of the delinquent bill in return for granting an extension.
      (3)   Upon denial of the appeal the delinquent user shall be given 48 hours notice of the appeal denial prior to the discontinuation of water service.
   (C)   Town Council further directs that a resolution be passed by the Council specifically setting the forth the form of the notice contemplated by the terms of this section, which notice shall be delivered pursuant to the terms of this code to a person owing an unpaid water or sewer bill and whose water service is subject to discontinuation.
(Ord. 09-2014, passed 8-13-14)