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WATER SERVICE
(A) The area served by the Water Department shall be all that area included within the corporate limits of the city and such other contiguous and neighboring territory as the City Council shall, from time to time, deem necessary to serve.
(B) The owner of any house, building, or property used for human occupancy, employment, recreation, or other purposes, situated within the city and abutting on any street, alley, or right-of-way in which there is now located or may in the future be located a municipal water line is hereby required to connect to the water system of the city in accordance with the provisions of this chapter, within 30 days after the date of official notice to do so. After 30 days notice, a charge not lower than the minimum water rate will be charged and will continue each month thereafter.
(Prior Code, § 51.15) (Ord. 216, passed 6-3-1991)
(A) Supply. The Water Department will exercise reasonable diligence and care to deliver a continuous and sufficient supply of water to the customer at a reasonable pressure and to avoid so far as reasonably possible any shortage or interruption in delivery. The Water Department shall not be liable for damage resulting from the interruption in service or from the lack of service. Temporary suspension of service by the Water Department for improvements and repairs will be necessary occasionally. Whenever possible, and when time permits, all customers affected will be notified prior to shutdowns.
(B) Quality. The Water Department will exercise reasonable diligence to supply safe and potable water at all times.
(C) Ownership of system. All water mains, valves, fittings, hydrants, and other appurtenances, except “customer service lines”, as defined in § 51.024 herein, shall be the property of the Water Department.
(D) Classes of service. The classes of service shall be residential, commercial, and contract as further qualified by the number after the class as follows: inside city limits; outside city limits.
(1) Residential service. Residential services shall consist of all services for domestic purposes, single-family dwellings, homes, and municipal services.
(2) Commercial service. Commercial services shall consist of those services where water is used for commercial services, such as businesses, multi-family dwellings, churches, and institutions.
(3) Contract service. Contract services shall consist of those services for industrial or independent water district purposes under contracts authorized by the City Council.
(E) Special contracts. When the applicants’s requirements for water are unusual or large, such as an independent water district, or necessitate considerable special or reserve equipment or capacity, the Water Department, by authorization of the City Council, reserves the right to make special contracts, the provisions which are different from and have exceptions to the regularly published water rates, rules, and regulations. Any special contract shall be in writing, signed by the applicant, approved by the City Council and City Attorney, and signed by the Mayor and City Recorder.
(F) Resale of water. Resale of water shall be permitted only under special contract, in writing, between the city and the persons, parties, or corporation selling the water.
(G) Service preference. In case of shortage of supply, the Water Department reserves the right to give preference in the matter of furnishing service to customers and interest of the Water Department from the standing of public convenience or necessity. Water service to users outside of the city limits shall at all times be subject to the prior and superior rights of the customers within the city limits.
(Prior Code, § 51.16) (Ord. 216, passed 6-3-1991)
(A) Application form. Each applicant for water service shall sign an application form provided by the Water Department giving the date of application, location of premises to be served, the date applicant desires service to begin, purpose for which the service is to be used, the address for mailing of the billings, the class and size of the service, and any other such information as the Water Department requires. The application is merely a written request for service and does not bind the Water Department to provide service.
(B) Deposits and establishment of credit. At the time application for service is made, the applicant shall establish credit with the Water Department.
(1) Establishment of credit. The credit of the applicant will be deemed established when the applicant makes a cash deposit with the Water Department to secure the payment of bills for service. The deposit shall be a sum equal to the estimated bill for two months service but not less than the amount established by the City Council from time to time by resolution.
(2) Deposits. At the time the deposit is given to the Water Department, the applicant will be given a receipt for the same. The deposit is not to be considered as a payment on account. In the event the service is discontinued, the deposit will be applied to the closing bill and any amount in excess of the closing bill will be refunded. The Water Department will not pay interest on any deposit.
(3) Forfeiture of deposit. If an account becomes delinquent and it is necessary to turn off service, the deposit shall be applied to the unpaid balance due. Water service will not be restored to that premises or that customer at different premises until all outstanding bills due the Water Department have been paid and the cash deposit replaced, together with the reconnect charge as provided in § 51.052.
(C) Service connection charges. Each application will be accompanied with payment of the appropriate service connection charge as provided in § 51.045.
(D) Application amendments. Customers desiring a material change in the size, character, or extent of equipment or operation which would result in a material change in the amount of water used shall give the Water Department written notice of such change prior to the change and the application for service shall be amended.
(E) Change of location or services. Customers desiring a change in the size, location, or number of services shall fill out an amended application.
(Prior Code, § 51.17) (Ord. 216, passed 6-3-1991; Ord. 223, passed 3-25-1996)
Cross-reference:
(A) Within the city limits. Water main extensions to areas within the city limits not presently served with water shall be installed under procedures to be established by the City Council. Subdividers for newly partitioned properties will assume all costs of main extensions with the approval of the City Council. All extensions become property of the city upon acceptance by the city.
(B) Outside the city limits. Water mains outside the city limits shall be extended only at the expense of the customers served. The main extensions shall become the property of the Water Department at the time of acceptance of installation. The City Council shall determine the size of the main extensions and all extensions shall be of a suitable material approved by the City Council. Extensions outside the city limits shall be installed by the Water Department or by contractors approved by the Water Department. The installation procedures and materials shall be in accordance with city and state standards.
(C) Location of extensions. The Water Department will make main extensions only on rights-of-way, easements, or publicly-owned property. Easements or permits secured for main extensions shall be obtained in the name of the city, along with all rights and title to the main at the time service is provided to the customers paying for the extension.
(Prior Code, § 51.18) (Ord. 216, passed 6-3-1991; Ord. 223, passed 3-25-1996)
The SERVICE CONNECTION shall be that part of the water distribution system which connects the meter to the main and shall normally consist of the corporation stop, service pipe, curb stop and box, meter, meter yoke, and meter box. The CUSTOMER SERVICE LINE shall be that part of the piping on the customer’s property that connects the service to the customer’s distribution system.
(Prior Code, § 51.19) (Ord. 216, passed 6-3-1991)
The Water Department shall own, install, and maintain all services. Any work shall be done only by authorized employees of the Water Department. Any work performed or authorized by the Water Department shall meet standards acceptable to the City Engineer. The customer shall own, install, and maintain the customer service line.
(Prior Code, § 51.20) (Ord. 216, passed 6-3-1991; Ord. 223, passed 3-25-1996)
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