To ensure high quality service throughout the system, proof of performance testing will be performed to the extent required by FCC rules and will be made available to the village upon written request throughout the term of a franchise agreement. Every grantee will monitor access channels throughout the system as required by FCC rules to determine that the level of technical quality of access channels is in conformance with FCC rules and to ensure that the level of technical quality on such channels is the same as on other channels. A log of such monitoring shall be maintained by the grantee, for inspection by the village. In the event that a complaint is made by a programmer of any PEG access channels, the grantee shall immediately investigate the complaint and determine whether the grantee is in compliance with the technical standards set forth in section 13-5-2 of this title. The procedures set forth in section 13-5-3 of this title shall apply with respect to technical testing of access channels. (Ord. 1241, 6-18-2001)