A. Monthly Billings; Payment Required: All bills for utility services shall be rendered monthly, and as soon after the meter reading date as practical. Reasonable care will be exercised for delivery of utility bills. Failure to receive such bills shall not relieve the consumer from payment of bills within the prescribed period, nor exempt him from the responsibility imposed for delinquency of accounts.
B. Time Of Payment; Delinquencies; Service Disconnection: All charges for utility services shall be due and payable at the City offices, at the time and date indicated on the bill. The City will accept partial payments; however, all accounts not paid in full will become delinquent. Delinquent accounts will be subject to disconnection. Water service will be reestablished after the bill is paid in full.
C. Adjustments For Undue Hardship: Authorized agents of the City are empowered from time to time to make adjustments in the charges for utility services and in the bills rendered to customers, when an investigation by any person reveals that: 1) the charges are excessive due to legitimate reasons or causes; 2) in the judgment of the authorized agent, the full charge would place an undue and unfair hardship on the consumer; or 3) for any other reason the agent deems appropriate. (Ord. 2003-07, 8-28-2003)