A. Each town utility customer shall be responsible for the following:
1. Maintaining all facilities on the customer’s side of the point of connection in a safe and efficient manner and in accordance with all applicable federal, state, and local rules and regulations. The point of connection is the meter for water service and is where the house sewer connects to the sewer collection system for sewer service.
2. Safeguarding all town utility property installed in or on the customer’s premises for the purpose of providing utility service to that customer.
3. Exercising all reasonable care to prevent loss or damage to town utility property, excluding ordinary wear and tear. The customer shall be responsible for loss of or damage to town utility property on the customer’s premises arising from neglect, carelessness or misuse and shall reimburse the town for the cost of necessary repairs or replacements.
4. Payment of any equipment damage resulting from unauthorized breaking of seals, tampering or bypassing the town water meter.
5. Notifying the town of any town utility equipment failure.
6. Paying all utility rates, charges and fees when due.
B. Special provisions relating to water service.
1. Water furnished by the town shall be used only on the customer’s premises and shall not be resold to any other person.
2. During critical water conditions, as determined by the council, the customer shall use water only for those purposes specified by the council.
3. Disregard for this provision shall be sufficient cause for refusal or discontinuance of water utility service by the town.
C. Special provisions relating to sewer service.
1. Sewer service provided by the town shall be only for the benefit of the customer’s premises and shall not be extended to any other property.
2. Nothing shall be discharged into the sewer collection system which is prohibited by law, may lead to a sanitary sewerage overflow, or adversely affects the operation or maintenance of the collection system. This prohibition includes but is not limited to oil, grease, and flammable material.
3. Disregard for this provision shall be sufficient cause for refusal or discontinuance of sewer service by the town.
D. Each customer shall provide the town and its employees and agents the right of safe ingress and egress to the customer’s premises for any purpose reasonably related to the town’s provision of utility service to the premises.
Utility rates, charges or fees are due and payable to the town upon billing. Any rates, charges or fees not paid in full by the next billing date are subject to a late charge, in addition to the balance due, in an amount established by a fee schedule adopted by the council and amended from time to time.
A. Utility service to a customer may be terminated by the town upon ten days advance written notice for any of the following reasons:
1. Customer violation of any of the provisions of this title;
2. Failure of the customer to meet or maintain the utility department’s credit and deposit requirements;
3. Failure of the customer to provide the town reasonable access to its utility equipment and property;
4. Failure of a customer to pay a delinquent bill for utility service.
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