1084.09   PERFORMANCE STANDARDS.
   (a)   General Requirements. Each collector shall provide solid waste collection services and recycling services in such a manner so as to not create a nuisance or adversely affect public health, or violate any ordinance or code of Loudoun County or the Code of Virginia. Each collector shall collect all solid waste and recyclable material from a customer in accordance with the requirements of this chapter, the permit, and the approved written statements of service provided to the customer pursuant to subsections 1084.06(c)(12) and (13) and 1084.10(c).
   (b)   Maintenance of Telephone. Each permitted collector must maintain a valid business mailing address and operable telephone number. A permitted collector shall provide written notification of any change of business address or telephone number to the Director within twenty- four  hours of the change.
   (c)   Frequency of Service. All putrescible solid waste shall be collected and  transported from the premises to which solid waste collection services are provided at least once per week. All other solid waste shall be collected with sufficient frequency as to prevent the blowing or spillage of solid waste from any storage container. All recyclable material shall be collected and transported from the premises to which recycling services are provided at least once every two weeks. In the event of mishap, or breakdown of regular equipment, or if collection services or recycling services to any customer is missed for any reason other than inclement weather or holidays, the collector shall provide  alternate services within twenty-four  hours, except that alternate services for collection missed on Saturday shall be provided within forty-eight hours. In the event of missed collection services or recycling services due to inclement weather or holidays, the collector shall provide alternate services to all affected customers in accordance with the permit and the written statement of collection and recycling services specified in subsection 1084.10(c).
   (d)   Solid Waste Disposal. No vehicle or container used by any person for collecting, transporting, or disposing of solid waste or recyclable material shall be emptied in the County on any ground or location other than at an approved facility or recycling facility. All solid waste or recyclable material collected by a collector shall become the property of that collector, who shall be responsible for its disposal at an approved facility or recycling facility.
   (e)   Leaking and Spillage. Collection services and recycling services shall be performed in a manner such that solid waste or recyclable material does not blow, leak, spill, fall, or is thrown onto or into any street, alley, sewer inlet, water body, private or public property, or any other area that is not a lawful disposal site. A collection vehicle and its contents shall not produce foul odors when parked nor leak any fluids while parked or moving. Solid waste and recyclable material must be completely contained or otherwise covered during transport so as to prevent any waste or material from blowing, leaking, spilling, falling, or being thrown. If any solid waste or recyclable material blows, leaks, spills, falls, or is thrown onto or into any street, alley, sewer inlet, water body, private or public property, or any other area that is not a lawful disposal site during the performance of collection services or recycling services, it shall be the responsibility of the collector to immediately correct such conditions. Any such condition that cannot be immediately corrected, shall be reported to the Director in person or by telephone within four hours of the incident with an explanation of the condition and the time frame in which the condition shall be corrected by the collector and said information shall also be sent in writing to the Director within twenty-four hours of the incident.
   (f)   Collection Containers. All containers used for the collection and/or transportation of solid waste and recyclable material shall be kept and maintained in a clean and sanitary condition and shall be constructed, maintained, and operated so as to prevent blowing, spilling, or leaking of solid waste or recyclable material. All collection containers with a capacity of two cubic yards or greater that are used for the collection of solid waste or recyclable material shall be clearly marked as to their capacity in cubic yards, the type of materials acceptable for the container, and the container owner's name and telephone number. Solid waste and recyclable material storage containers shall be adequately covered or secured in a manner sufficient to prevent leakage or spillage of the solid waste or recyclable material contained therein. A collector shall not store collection containers on any private property or public right of way unless the property owner has consented in writing and the Zoning Administrator of Loudoun County has issued a written determination that the site is a lawful place to store collection containers.
(Ord. 02-09.  Passed 5-20-02.)