911.413 CUSTOMER'S BRANCH LEAKS.
   When a leak on a customer's branch between the curb stop and the meter comes to the attention of the Division of Water, the owner and/or customer shall be notified by notice left at the premises. This notice will also contain a directive to repair the leak with reasonable dispatch. If within seventy-two (72) hours evidence is lacking that the owner and/or customer has not taken positive steps to repair the leak, then the water service to the premises will be shut off at the curb stop. Water service to the premises will not again be started until the ordered repairs have been completed. If deemed desirable by the Division of Water, on the basis of age and condition of the pipe, the entire customer's branch shall be replaced following Section 911.406. If water service
cannot be turned off, for whatever reason, a charge to be determined by the Director of Utilities based on an estimate of the lost water will be added to the bill each month until the leak is repaired.
(Ord. 151-23. Passed 1-17-23.)