(A) A grantee shall manage all of its operations in accordance with a policy of totally open book and records. The grantor shall have the right to inspect at any time during normal business hours, all books, records, maps, plans, financial statements, service complaint logs, performance test results, and other like materials of a grantee which relate to the operation of a franchise awarded hereunder and are maintained at the office within a franchise territory.
(B) If any of such books or records are not kept in the local office, or upon reasonable request not made available to the grantor, and if the grantor shall determine that an examination of such records is necessary or appropriate to the performance of any of grantor’s duties, expenses necessarily incurred in making such examination shall be paid by a grantee.
(2011 Code, § 14.28.010) Penalty, see § 114.999