The Village shall provide to any water or sewer service user, within seven (7) days after receipt by the Village of a written request therefor from such user, all pertinent information regarding the computation of the charge applicable to such user. Any user who disputes the calculation applicable to such user shall file written notice of such dispute, detailing each charge in dispute and the particular dispute about each such charge, within thirty (30) days after receipt of such pertinent information from the Village. The Village shall render a decision on each such dispute within forty five (45) days after receipt of such notice from the user. (Ord. 2001-07-112, 7-16-2001)