(A) Collection charges.
(1) All fees and charges payable under the provisions of this chapter are due no later than 15 days from the date of billing as set forth in any utility billing of the town ("due date" or "Due Date"). In the event that any service charges are not paid on or before the due date, the unpaid charges are delinquent and shall be subject to a late fee or penalty of 10% of the delinquent amount. In addition to incurring a late fee or penalty charge, in the event that any fee and/or charge is not paid in full within ten days of the due date, and the customer not having before the expiration of said ten days requested a hearing in writing submitted to the Town Clerk-Treasurer before the utility board concerning accrued charges, fees, and penalties, it shall result in the services to the customer being disconnected. Fees and deposits associated with any reconnection of services shall be as set forth in this chapter, and the deposit may increase as a result of a disconnection, pursuant to the deposit requirement schedule. The bill sent to the customer will indicate that if the bill remains delinquent for a period of ten days after the due date thereof, and the customer not having requested the hearing referenced herein, it shall result in the services to the customer being disconnected, and there shall be no further notice provided prior to discontinuance of service.
(2) In addition to any fees and charges, including late fees, in the event that the town takes any action to recover delinquent or unpaid fees and charges, the customer shall be responsible for any and all costs of collection incurred by the town, including, but not limited to, attorney's fees and/or any fees paid to a collection agency. In the event an appeal is not timely requested, no appeal shall be considered.
(B) The manager is authorized and directed to cause this continuance of services in accordance with the provisions of this chapter.
(C) In order for a user or customer to be reconnected, the customer must pay any delinquent amount, including deferred payment charges, together with all other lawful charges, plus the reconnection fee, and comply with any and all other provisions of this chapter.
(Ord. 4-1991, passed 12-30-1991; Am. Ord. 1-2005, passed 2-7-2005; Am. Ord. 1-2008, passed 1-22-2008; Am. Ord. 7-2013, passed 10-21-2013) Penalty, see § 52.99