The Grand Island Utilities Department will attempt to assign customers to the lowest applicable rate. It is the customer's responsibility to inform the Utilities Department of any changes that may affect the assignment or billing conditions within a given rate.
The customer is in a better position than the Utilities Department to analyze electric usage. When more than one rate assignment is applicable, the customer may select the rate considered the most beneficial. Customer-requested rate re-assignments will not be made more frequently than once every twelve months. In no event will the Utilities Department be responsible for losses incurred due to improper rate assignment.
At customer request, demand metering will be installed by the Utilities Department. The Utilities Department may, at its option, assess a one-time charge of $200.00 to pay the additional metering facilities.