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§ 46-15  USE OF HYDRANTS WITHOUT PERMISSION.
   It shall be unlawful for any person, other than City employees, to use hydrants without first having obtained permission from the Fire Chief and the Superintendent of Water Supply.
(Ord. 291, passed 4-10-1939)
§ 46-16  “CONSUMER” DEFINED; RELATIONSHIP BETWEEN CONSUMERS AND CITY; DENIAL OF SERVICE; APPLYING DEPOSITS TO DEBTS OWED CITY.
   (a)   Definition.  For the purpose of this section, the following definition shall apply unless the context clearly indicates or requires a different meaning.
      CONSUMER. The person making application for water service or receiving the benefit of water service or who is legally liable for the payment of bills for the water service.
   (b)   Commodity.  The furnishing of water service shall be deemed the sale of a commodity and the relationship between the Division of Water Supply of the City, and the consumer, that of vendor and purchaser.
   (c)   Service. Service may be denied to any consumer who is in default to the Division of Water Supply or to the City.
   (d)   Deposit. Any deposit which may be required from any consumer shall constitute a security for payment of the consumer’s water bills, and may be applied including accrued interest, upon any legal debts of the consumer to the Division of Water Supply or to the City, irrespective of wherever and whenever the debts incurred.
(Ord. 291, passed 4-10-1939; Ord. 816, passed 6-28-1948)
§ 46-17  DISPUTED WATER SUPPLY AND SEWAGE DISPOSAL BILLING; INSPECTION; CONSUMER HEARING; ADJUSTMENT OF BILL.
   (a)   Any consumer may apply for and be granted a hearing as to any amount appearing on his or her water bill which he or she feels to be unusually large. Upon receipt by the City of a request for an adjustment, wherein it appears that an inspection of the plumbing system at the consumer’s property is appropriate, the Department of Building and Safety Inspections or the Department of Water Supply may inspect the property prior to the City considering whether or not to grant an adjustment. If it appears from the inspection that the plumbing system is defective, in need of replacement or repair, the appropriate notices shall be given to the consumer and the property owner who shall thereafter correct all deficiencies noted before any billing adjustment is made.
   (b)   The City Administrator or such other person as the City Administrator may designate shall act as referee at the time of the hearing and shall render a decision as to the validity of the billing of the disputed amount based on evidence presented by the consumer and the results of the investigation conducted by the Department of Water Supply or Building and Safety Inspections Division.
   (c)   The referee may approve an adjustment in the consumer’s water bill providing it is shown to his or her satisfaction from investigation by the Department of Water Supply or Building and Safety Inspections Division that a leak occurred due to the nonnegligence of the consumer, in plumbing of the consumer which resulted in an unusually large bill without the knowledge of the consumer, and where the consumer took immediate steps to repair the plumbing defect causing this leak. The basis of this adjustment shall be 50% of the excess to be absorbed by the customer, 50% by the City.
(Ord. 291, passed 4-10-1939; Ord. 2817, passed 12-7-1981; Ord. 3003, passed 7-28-1986)
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