(a) The Company shall furnish each subscriber, at the time service is installed, with information regarding the address and phone number for making inquiries, requests for repairs or other service or assistance or complaints, as described in Section 733.19. In addition, the Company shall provide a privacy notice to each subscriber at the time of installation and at least once per year thereafter, as required by Section 551 of the Cable Act.
(b) The Company shall also provide to each prospective subscriber who requests installation, information, including terms and conditions of eligibility, regarding the Guaranteed Installation Program, or any other similar program Cox may have in effect at that time.
(Ord. 91-102. Passed 10-21-91.)