(A) The Department’s liability shall be limited to the forfeiture of the right to charge the customer for water that is not used, but is received from a service connection under any of the following circumstances:
(1) After receipt of at least ten days’ written notice to discontinue the water service, the Department has failed to discontinue such service;
(2) The Department has attempted to discontinue service, but such service has not been completely cut off; or
(3) The Department has completely cut off service, but subsequently the cut-off develops a leak or is turned on again by representatives of the Department so that water enters the customer’s pipes from the Department’s mains.
(B) Except to the extent stated above, the Department shall not be liable for any loss or damage resulting from cut-off failures. If a customer wishes to avoid possible damage for cut-off failures, the customer shall rely exclusively on privately owned cut-offs and not on the Department’s cut-offs. Also, the customer (and not the Department) shall be responsible for seeing that his or her plumbing is properly drained, after his or her plumbing is properly drained, after his or her water service has been cut off.
(1994 Code, § 18-221) (Ord. 421, passed 12-18-1986; Ord. 423, passed 3-5-1987)