A. Public Works Director; Fee Adjustment: Any nonresidential customer who disagrees with the stormwater user fee for their parcel may apply to the public works director for a user fee adjustment. The adjustment request must state the grounds for adjustment and must be filed in writing no later than thirty (30) days after receipt of billing. The director shall review the request and basis for user charges to determine whether an error was made in the calculation or application of the fee. The director may approve an adjustment to the fee.
B. City Manager: An appeal of the public works director's decision may be brought before the city manager within thirty (30) days after the date of the director's decision. The decision of the city manager shall be final.
C. Credit: If an appeal of charges is successful, credit shall be applied to all charges from the time of the appealed billing and will be reflected on a future billing after the appeal is granted. (Ord. 1043A, 4-2-2013; amd. Ord. 1575, 1-10-2023)