A. Standards: Prior to installation, all meters shall meet AWWA standards. No meter will be placed in service or allowed to remain in service which is known to have an error on registration in excess of two percent (2%) under conditions of normal operation.
B. Customer Request: Giving not less than fifteen (15) days' written notice, a customer may request the water department replace the meter servicing their premises. If the replacement meter does not exhibit a significant difference in flow measurement when compared to both the preceding months as well as the same months from the previous year, the cost of replacing the meter shall be borne by the customer. The costs of the meter replacement shall be established by resolution of the city council.
C. Adjustments Of Bill For Meter Error: Should the replacement meter show variance high or low, no credits or debits will be borne by the city or the customer.
D. Nonregistering Meter: Whenever possible, the water department will immediately replace any nonregistering meters. However, if circumstances prohibit replacing the nonregistering meter, the city will bill the customer for estimated water consumed while the meter is not registering. The estimate of consumption shall be based either upon the customer's prior use during the same season of the previous year, or upon a reasonable comparison with the use of other customers receiving the same class of service during the same season under similar circumstances and conditions. If there is no reasonable comparison available, the city will make an estimate of customer water consumption based upon all available data. (Ord. 131, 6-4-2014)