(a) A licensee or permittee shall provide the owner of any vehicle immobilized on a parking lot by the licensee with written notice containing the following information:
(1) The company name, address, telephone number, and vehicle immobilization service license number of the licensee.
(2) A statement that the vehicle has been immobilized and damage may occur if the vehicle is moved.
(3) The date and time the vehicle was immobilized.
(4) An explanation of how to request removal of the boot from the vehicle, including a telephone number, answered 24 hours a day, at which a vehicle owner or operator may obtain information to have the boot removed from the vehicle.
(5) The amount of the immobilization fee and any outstanding parking fees.
(6) A statement approved by the director explaining how and to whom a complaint concerning the vehicle’s immobilization or a violation of this chapter can be made.
(7) A statement that the vehicle owner or operator has a right to request a hearing under Subchapter J, Chapter 2308 of the Texas Occupations Code, as amended, regarding whether probable cause existed to immobilize the vehicle.
(b) The notice must be adhered to the front windshield and driver’s side window of the vehicle at the time of immobilization.
(c) The licensee shall include with the notice required under Subsection (a) of this section a notice that complies with the content requirements of Section 2308.455 of the Texas Occupations Code, as amended. (Ord. 27629)