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A licensee or permittee commits an offense if he, either personally or through an employee, subcontractor, or agent, fails to release a vehicle without charge to the vehicle owner or operator, or to the property owner, if the release is requested before the vehicle is removed from the private property on which the vehicle is parked. (Ord. Nos. 19099; 21435; 24175)
A licensee or permittee commits an offense if he, either personally or through an employee, subcontractor, or agent, removes a vehicle from private property without:
(1) using a wrecker; or
(2) first completing every procedure required to secure the vehicle to the wrecker or wrecker equipment, including the attachment of any safety chains, so that the vehicle may be safely towed. (Ord. Nos. 19099; 21435; 24175)
(a) A licensee or permittee commits an offense if he, either personally or through an employee, subcontractor, or agent, fails to notify the police department and obtain a tow number within one hour after the removal of each vehicle from private property.
(b) When notifying the police department for the purpose of obtaining a tow number, the licensee or permittee shall provide the following information:
(1) the location from which the vehicle was removed and the date and time of removal;
(2) the reason for removal of the vehicle;
(3) a physical description of the removed vehicle, including the year, make, model, color, state license plate number, and vehicle identification number of the vehicle;
(4) the trade name of the vehicle tow service; and
(5) the name, address, and telephone number of the vehicle storage facility to which the vehicle was taken.
(c) Upon delivering a vehicle to a vehicle storage facility, the licensee shall provide to the vehicle storage facility a copy of a wrecker slip or ticket containing all of the information required in Subsection (b) and the tow number issued by the police department.
(d) A vehicle storage facility commits an offense if, within two hours after accepting a towed vehicle, it fails to report to the police department the information required by Subsections (b)(1), (3), (4), and (5) of this section. (Ord. Nos. 19099; 21435; 23106; 24175)
A licensee or permittee shall provide the owner of any vehicle removed from private property by the licensee with written notice of how and to whom a complaint concerning the vehicle’s removal or a violation of this chapter can be made. The notice must specifically state that the vehicle owner has the right to challenge the legality of the tow under Chapter 685, Texas Transportation Code, as amended, and describe the process required for the challenge. (Ord. Nos. 21435; 23106; 24175)
(a) A person commits an offense if he removes or causes the removal of any vehicle from private property to:
(1) any location other than the vehicle storage facility indicated on the signs required by Section 48A-36 of this article; or
(2) a vehicle storage facility that:
(A) is not currently licensed under the Texas Vehicle Storage Facility Act or not in compliance with that act or any rule or regulation promulgated pursuant to that act;
(B) is located outside the city or located inside the city in violation of the Dallas Development Code; or
(C) does not have a sign posted conspicuously at its entrance notifying the vehicle owner of the right to challenge the legality of the tow under Chapter 685, Texas Transportation Code, as amended.
(b) A licensee or a permittee commits an offense if he, either personally or through an employee, subcontractor, or agent:
(1) fails to remove a vehicle from private property to a vehicle storage facility by the most direct and expeditious route; or
(2) stops at another location while transporting a vehicle removed from private property to a vehicle storage facility. (Ord. Nos. 19099; 21435; 23106; 24175)