The city shall not be liable for any loss or damage resulting from cut-off failures. If a customer wishes to avoid possible damage for cut-off failures, the customer shall rely exclusively on privately owned cut-offs and not on the city's cut-off. Also, the customer (and not the city) shall be responsible for seeing that his or her plumbing is properly drained and is kept properly drained, after his or her water service has been cut off; the city shall not forfeit the right to charge a customer for water that, due to frozen plumbing, is not used but that is received from a service line.
(1989 Code, § 18-126)