(a) Water service shall be disconnected from those Carmel City Utility customers who fail to pay all the accrued fees and late charges on their account within 60 days of billing. Should payment not be received, a disconnect fee of $83 will be applied to the account and service will be terminated until all charges and fees are paid. Service reconnection after (outside) regular business hours may be subject to an after-hours reconnection fee of $180. The water service can only be restored by a Carmel Water Utility employee. Unauthorized service restoration shall be subject to the after-hours reconnection fee. An additional fine may be applied if during unauthorized service restoration, any City of Carmel or Carmel Utilities property is damaged or destroyed.
(b) If the City of Carmel Utilities receives a payment for services provided, fees and or contract charges and the payment method employed is returned for insufficient funds, the Utility may assess an insufficient funds fee of $33, in addition to all other applicable charges. Service may be disconnected or denied until the account balance has been made current. Cash, cashier’s check or money order or credit card may be required to pay all such charges.
(c) No new water service may be provided to any properties owned or controlled by a customer who has a Carmel City Utility delinquent account balance that is 45 days or more past due.
(d) On January 1 of each year, beginning in 2017, a 3% cost of living adjustment (“COLA”) shall be added to the previous year’s rates and charges. This 3% increase shall occur automatically each year unless and until such time that the Carmel City Council amends or adjusts the percentage of the COLA increase for the next fiscal year.
(`91 Code, §9-62) (Ord. A-22, 8-3-71; Ord. A-45, 2-17-75; Ord. A-52, 4-7-80; Ord. A-56, 4-26-82; Ord. A-58, 6-20-83; Ord. A-59, 10-15-84; Ord. D-836, 9-21-92; Ord. A-97-11, As Amended, 12-19-11; Ord. D-2269-16, §2, 1-4-16)