(A) Any person may submit a verbal or written complaint alleging a violation of this chapter.
(B) Upon receipt of the complaint, the city of Carlin may conduct a thorough investigation of the substances of the complaint, including a meeting with the tenant and property owner involved.
(C) Based upon the determination that there is a violation of this chapter, the city of Carlin may conduct an attempt at informal reconciliation with the violator. As part of such informal reconciliation, the city of Carlin must:
1. Notify the violator by mail of the violation of this chapter and desire of the city of Carlin to correct the violation through informal reconciliation. The statement shall also indicate that should the violator refuse to allow the recommended corrective actions within the time set forth by the city of Carlin, action may be taken to correct the violation at the expense of the violator.
2. Make a good faith effort to meet the violator and resolve/correct the violation.
(D) If, after taking the steps above, and after a period of thirty (30) days following the mailing of the notice of the violation, the city of Carlin, in good faith, determines that the violator is unwilling to participate in informal reconciliation and take the corrective actions prescribed, the city of Carlin shall notify the violator by mail of the termination of the informal reconciliation.
(E) The city of Carlin may take corrective actions deemed necessary following fifteen (15) days after notifying the violator by mail of the notice of termination of the informal reconciliation, and bill the violator for the reasonable cost of such action. (Ord. 223, 7-25-2007)