(A) It is the policy of the city to treat all employees equally and fairly in matters affecting their employment. However, in the event that an employee feels that he has been treated in a manner other than fair or according to the procedure set out in §§ 33.60 - 33.62, the following procedure shall apply.
(1) Step one. The employee shall submit an oral grievance to his immediate supervisor within five working days of the action’s occurrence. The supervisor shall meet with the employee and make every effort to resolve the grievance within three working days of the presentation of the grievance.
(2) Step two. In the event that the grievance has not been settled at step one, a written appeal shall be prepared in detail, dated, signed by the employee, and presented to both the employee’s immediate supervisor and the department head within three working days after receipt of the immediate supervisor’s oral reply from step one. Upon receipt of the written appeal, the department head shall attempt to resolve the grievance and reply in writing within five working days of the date of presentation of the written grievance.
(3) Step three. In the event that the grievance has not been settled in step two, the written appeal along with all pertinent correspondence to date shall be presented to the Personnel Director within five working days of the receipt of the reply from step two. A detailed investigation shall be conducted by the Personnel Director and he shall issue a final decision within ten working days of the date of presentation of the written grievance.
(B) If the employee’s immediate supervisor is also the department head and if the grievance has not been settled in step one, the written appeal shall be presented to both the department head and the Personnel Director within five working days of the receipt of the oral reply from step one. The step three procedure will then take effect.
(C) Failure of the employee to submit his appeal within the time limits specified will result in the city considering the matter settled and closed.
(Ord. 23-1975, passed 12-9-75; Am. Ord. 6-1981, passed 2-10-81)