1074.17 CENTRAL STATIONS AND TELEPHONE ANSWERING SERVICES.
   Any alarm system business which operates a central station and any telephone answering service which relays alarm system activation messages to the Police Division and/or the Fire Division shall:
   (a)   Have sufficient personnel trained in the procedures to be followed in receiving and relaying notice of the activation of any alarm system on duty at all times to ensure that emergency messages or alarm signals received by such business can be relayed immediately to the Police Division and/or the Fire Division;
   (b)   Notify the person in control of the property of the activation of the alarm system within twenty-four hours of the time the alarm was activated, by telephone or by placing such notice in the mail, addressed to the person in control of the property;
   (c)   Keep a written record of the date and time each notification of the activation of an alarm system is received, and the date, time and method by which the person in control of the property was notified. Such records shall be retained for one year and shall be made available for inspection by any member of the Police Division and/or the Fire Division during regular business hours;
   (d)   Upon notification of the person in control of the property of an alarm system activation, immediately telephone the Police Division and/or the Fire Division and inform them as to:
      (1)   Who is responding to assist the Police Division and/or the Fire Division with the alarm; and
      (2)   Where said person is responding from, along with his or her estimated time of arrival;
   (e)   Test or cause to be tested all equipment used by the Police Division and/or the Fire Division, a central station and/or a telephone answering service, relating to the receipt of notification of the activation of an alarm system and the equipment used in relaying such notification to the Police Division and/or the Fire Division, at least once in every calendar year and, where a test result is unsatisfactory, correct or cause to be corrected, within a reasonable period of time not to exceed seven days, the cause of the unsatisfactory test result. Evidence of such testing shall be made available to the Chief of Police or the Fire Chief upon request during regular business hours.
(Ord. 124-96. Passed 11-11-96.)