Section
Article 1: General Provisions
5-5.01 Franchises to operate
5-5.02 Definitions
5-5.03 Nature and extent of grant
5-5.04 Territorial area involved
5-5.05 Duration of franchises
5-5.06 Limitations upon grant
5-5.07 Franchise acceptance
5-5.08 Regulation of rates and services
5-5.09 Franchise payments
5-5.10 Rights-of-way
5-5.11 Rights reserved to the city
5-5.12 Permits and authorizations
5-5.13 Location of property of grantees
5-5.14 Removal or abandonment of franchise property
5-5.15 Changes required by public improvements
5-5.16 Failure to perform street work
5-5.17 CATV installation shielding
5-5.18 Faithful performance bonds
5-5.19 Indemnification of the city
5-5.20 Hold harmless agreements
5-5.21 Inspections of property and records
5-5.22 Operational standards
5-5.23 Repair service and subscriber complaints
5-5.24 Inadequate service remedies
5-5.25 Supervision of CATV franchises
5-5.26 Emergency override
5-5.27 Renewal of franchises
5-5.28 Acquisition of systems
Article 2: Customer Service and Rates
5-5.30 Minimum level of service
5-5.31 Rate regulation; FCC regulations
5-5.32 Initial service rates
5-5.33 Rate increases
5-5.34 Form of applications
5-5.35 Action on application
5-5.36 Appeal of Manager's decision
5-5.37 Appeal of Council's decision
5-5.38 Complaints regarding premium service rates
Article 3: State Franchise Holders Providing Video Service
5-5.40 Customer service penalties under state video franchises
5-5.41 State video franchise and PEG fees
5-5.42 Audit authority
5-5.43 City response to state video franchise applications