(A) In the event its service to any subscriber is interrupted for 24 consecutive hours after notice to the grantee, except for acts of God, acts beyond the reasonable control of the grantee, and except in circumstances for which prior approval of the interruption is obtained from the City Manager, the grantee shall provide to affected subscribers a 10% rebate of the monthly fees for those services which have been interrupted.
(B) In the event its service to any subscriber is interrupted due to the failure or malfunction of the CATV system for 48 or more consecutive hours after notice to the grantee, except for acts of God and vandalism, and except in circumstances for which prior approval of the interruption is obtained from the City Manager, the grantee shall provide to affected subscribers a 20% rebate of the monthly fees for each 48 hours of interrupted service for those services which have been interrupted.
(C) In the event the system fails to comply substantially with the performance standards for a full three month period, the grantee shall reduce all affected subscribers fees by 25% until all performance standards are met. The City Manager shall notify the grantee during the first month of the three month period that the system has failed to meet the performance standards.
('66 Code, § 5-5.24) (Ord. 590-C-S, passed 9-11-84)