(a) Dispatch records. For each alarm signal, the Alarm Administrator shall keep a record of:
(1) the date and time of receipt of the dispatch request;
(2) the location of the alarm site;
(3) the area of the alarm site, if applicable;
(4) the alarm registration number for the alarm site;
(5) police personnel dispatch time and arrival time at the alarm site;
(6) identification of the responsible alarm monitor; and
(7) disposition of the response.
(b) False alarm reports. The police personnel responding to the alarm site shall indicate to the computer aided dispatch (CAD) system when an alarm signal is a false alarm.
(c) Records of alarm monitor. An alarm monitor shall maintain a record relating to a dispatch request for a period of at least one year. The record shall contain:
(1) the name, address, and telephone number of the alarm user;
(2) the alarm system zone or point activated;
(3) a statement whether or not the alarm monitor made two attempts to verify the alarm signal as required under § 12-5-106(a)(2) prior to the dispatch request; and
(4) the time of the dispatch request.
(d) Records to be provided upon request. The Alarm Administrator may request copies of a record maintained by an alarm monitor and the alarm monitor shall provide the copies at no cost.
(Bill No. 41-09)