(a) Timeliness. A towing company ordinarily shall respond to a request for service and arrive at the scene no later than 30 minutes after the request was made. The Department may determine that a towing company's arrival at the scene more than 30 minutes after the request for service was made is timely after consideration is given to traffic, road, and weather conditions and whether the request was made between the hours of 11:00 p.m. and 7:00 a.m.
(b) Request by Police Department required. A towing company may not attempt to take a disabled, abandoned, or recovered vehicle in tow without being requested to do so by the Police Department.
(c) Events at the scene. On arriving at the scene, the towing company shall remove the vehicle to the company's storage facility specified on the application. A towing company may not leave the scene until released by the police personnel in charge of the scene.
(1985 Code, Art. 16, § 18-302) (Bill No. 80-99; Bill No. 60-16; Bill No. 83-19)