(a) Records retained at local office. A franchisee shall maintain at all times within its local office a complaint file required by § 10-10-105 and a copy of its franchise agreement.
(b) Records to be filed with County and posted. The franchisee shall file copies of the following items with the Information Technology Officer and post them conspicuously for public inspection in the franchisee's local office:
(1) franchisee's schedule of charges;
(2) franchisee's contract or application forms for basic service;
(3) franchisee's policy for the processing of subscriber complaints; and
(4) franchisee's delinquent subscriber disconnect and reconnect procedures.
(Bill No. 54-06)