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No permit shall be granted to tap or connect with sewer or water mains when any assessment or connection charge for the sewer or water main against the property to be connected is in default or delinquent. If the assessment or connection charges are payable in installments, no permit shall be granted unless all installments then due and payable have been paid.
(1989 Code, § 3.05) Penalty, see § 50.99
RULES AND REGULATIONS RELATING TO MUNICIPAL UTILITIES
(A) All municipal utilities shall be billed and a utilities statement mailed which shall be due and payable and, if unpaid, become delinquent, all as hereinafter provided. A penalty in an amount adopted by resolution of the Council shall be added to, and become part of, all delinquent utility bills. If service is suspended due to delinquency, it shall not be restored at that location until disconnection and reconnection charges have been paid for each utility reconnected in addition to amounts owed for service and other penalties.
(B) It is the policy of the city to discontinue utility service to customers by reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on disputed bills. The city’s form for application for utility service and all bills shall contain, in addition to the title, address, room number, and telephone number of the official in charge of billing, clearly visible and easily readable provisions to the effect:
(1) That all bills are due and payable on or before the date set forth on the bill; and
(2) That if any bill is not paid by or before that date, a second bill will be mailed containing a cutoff notice that if the bill is not paid within ten days of the mailing of the second bill, service will be discontinued for nonpayment; and
(3) That any customer disputing the correctness of his or her bill shall have a right to a hearing at which time he or she may be represented in person and by counsel or any other person of his or her choosing and may present orally or in writing his or her complaint and contentions to the city official in charge of utility billing. This official shall be authorized to order that the customer's service not be discontinued and shall have the authority to make a final determination of the customer's complaint.
(4) Requests for delays or waiver of payment will not be entertained; only questions of proper and correct billing will be considered. In the absence of payment of the bill rendered or resort to the hearing procedure provided herein, service will be discontinued at the time specified, but in no event until the charges have been due and unpaid for at least 30 days.
(5) When it becomes necessary for the city to discontinue utility service to a customer for nonpayment of bills, service will be reinstated only after all bills for service then due have been paid, along with a turn-on charge, with said charge to be set by resolution of the City Council.
(1989 Code, § 3.04, Subd. 1) (Ord. 8, 2nd Ser., eff. 12-2-1994; Ord. 66, passed 11-6-2013)
Application for municipal utility services shall be made upon forms supplied by the city and strictly in accordance therewith. No connection shall be made until consent has been received from the city to make the same. All municipal utilities shall be sold and delivered to consumers under the then applicable rate applied to the amount of the utilities taken as metered or ascertained in connection with the rates.
(1989 Code, § 3.04, Subd. 2)
All municipal utilities may be shut off or discontinued whenever it is found that:
(A) The owner or occupant of the premises served, or any person working on any connection with the municipal utility systems, has violated any requirement of the city code relative thereto, or any connection therewith;
(B) Any federal, state or county fee imposed on the city but which is to be paid by the owner or occupant of the premises served is unpaid after due notice thereof;
(C) Any charge for a municipal utility service, or any other financial obligation imposed on the present owner or occupant of the premises served, is unpaid after due notice thereof; or
(D) There is fraud or misrepresentation by the owner or occupant in connection with any application for service or delivery or charges therefor.
(1989 Code, § 3.04, Subd. 3) (Ord. 8, 2nd Ser., eff. 12-2-1994)
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