(A) The customer shall notify the utility at least seven working days in advance of the day discontinuance is needed. In the case of termination of a “Fire Protection Service,” the customer’s notice shall be in written form, signed by an authorized agent/representative of the customer. The customer shall remain responsible for all the service used and the billings therefor until service is terminated pursuant to such notice by the customer.
(B) (1) Upon request by a customer of the utility to discontinue service, the utility shall discontinue the service within seven working days of the requested discontinuance date. The customer shall not be liable for any service rendered to such address or location after the expiration of these seven working days.
(2) The customer is responsible for providing access to the premises for an actual final reading within the seven day period. Failure to do so will result in the utility rendering a final bill based on an average of previous consumption. No adjustments will be made after the expiration of the seven day period.
(C) There will be no abatement of charges in whole or in part by reason of the extended absence of the customer, for any cause unless the utility has been notified to turn off water service.
(D) When water service is temporarily discontinued at the request of the customer, a charge of $25 for turning off and on the water service will be made to the customer.
(F) (1) The utility will perform disconnect services only between the hours of 8:00 a.m. and 4:00 p.m., prevailing local time, on normal business days subject to fulfilling the utility’s rules and regulations as may apply.
(2) The utility will not disconnect or terminate water services for non-payment on any day on which the utility’s offices are closed to the public, or after 12:00 noon of the day that is immediately preceding any day on which the utility office is not open to the public.
(Ord. G-91-1048, passed 2-4-91)