(a) Any user who experiences an upset in operations which places the user in a temporary state of noncompliance with this Chapter or a wastewater discharge permit issued pursuant hereto shall inform the POTW thereof within twenty-four hours of first awareness of the commencement of the upset. Where such information is given orally, a written follow-up report thereof shall be filed by the user with the POTW within five days. The report shall specify:
(1) A description of the upset, the cause thereof, and the upset's impact on a user's compliance status;
(2) The duration of noncompliance, including exact dates and times of noncompliance and if the noncompliance continues, the time by which compliance is reasonably expected to be restored;
(3) All steps taken, or to be taken, to reduce, eliminate and prevent recurrence of such an upset or other conditions of noncompliance.
(Ord. 2010-32. Passed 9-23-10.)