The duty to provide safe and prompt tow truck service upon call includes, but is not limited to, the following specific duties:
(A) Upon arrival at the scene of a collision within the incorporated limits of the city, permit holder personnel shall take directions from the police officer investigating that collision;
(B) Permit holder personnel who haul any motor vehicle from the scene of a collision within the incorporated limits of the city shall remove the debris of the collision from the public streets. This duty specifically includes removal of broken glass and metal fragments from the street, and the removal of any load of any vehicle from the traveled portion of the street, so as to eliminate any hazard to vehicular traffic. This does not include the responsibility to unload cargo from a wrecked vehicle in order to permit hauling. Such debris should be disposed of in a manner in which will keep it out of the gutters, storm sewers and streams, public rights-of-way, and property not belonging to the tow truck business, without consent of the property owner. The officer on the scene of the accident may provide assistance in locating a place for disposal of such debris;
(C) No permit holder shall store any motor vehicle or tow trucks on the public streets or rights-of-way. Permit holders will use reasonable care in the storage of property not belonging to said permit holders so as to minimize the risk of theft or damage; and
(D) Download and utilize the department’s tow truck management app.
(Ord. 17-0822, passed 8-22-2017; Ord. 21-0921, passed 9-21-2021)
Penalty, see § 91.99