(A) More than 4 false alarm days in a 4-month period from any alarm system for which a user permit has been obtained shall constitute grounds for revocation of permit.
(B) If the Wilkesboro Police Department Fire Department or Communications Center records 4 or more false alarm days within a 4-month period:
(1) The Chief of Police or Fire Chief shall notify the alarm user and the alarm system business providing service to the user by certified mail of the fact and direct that the user submit a report to the Chief of Police or Fire Chief within 10 days of receipt of the notice describing actions taken or to be taken to discover and eliminate the cause of the false alarms.
(2) If the alarm user submits a report as directed, the Chief of Police or Fire Chief shall determine if the actions taken or to be taken will prevent the occurrence of false alarms. If he or she determines that the action will prevent the occurrence of false alarms, he or she shall notify the alarm user and the relevant alarm system business in writing that the permit will not be revoked at that time, and, that if 2 more false alarm days occur within the next 4-month period, the permit may be revoked as herein provided.
(3) If no report is submitted or if the Chief of Police or Fire Chief determines that the actions taken or to be taken will not prevent the occurrence of false alarms, or if 2 or more false alarm days are recorded by police as provided in division (B)(2) above, the Chief of Police shall give notice by certified mail to the user that the permit will be revoked without further notice on the tenth day after the date of this notice if the user does not file within that period a written request for a hearing delivered by certified mail to the Chief of Police.
(4) If a hearing is requested, written notice of the time and place of the hearing shall be served on the user by the Chief of Police by certified mail at least 10 days prior to the date set for the hearing, which date shall not be more than 21 nor less than 10 days after filing of the request for hearing.
(5) The hearing shall be before the Town Manager. The alarm user shall have the right to present written and oral evidence. If the Town Manager determines that 4 or more false alarms have occurred in a 4-month period, and that the user has not taken actions which will prevent the occurrence of false alarms, and that 2 or more have occurred in a 4-month period, and that the user has not taken actions which will prevent the occurrence of false alarms, or that 2 or more have occurred as provided in division (B)(2) above, the Town Manager shall order revocation of the user’s permit.
(6) An alarm system business shall immediately discontinue the relay of alarm signals to the police or fire communications upon being notified by certified mail of the revocation of a permit pursuant to division (B)(3) or (B)(5) above.
(7) An alarm user whose permit has been revoked may apply for a revoked user’s permit as provided in § 116.02. The Chief of Police shall not be required to issue a revoked user’s permit, unless he or she is satisfied that the user’s system has been properly serviced and its deficiencies corrected. The Chief of Police may impose reasonable restrictions and conditions upon the user before issuing a revoked user’s permit.
(C) An alarm user as identified in § 116.03 as an alarm user required by federal, state, county or Town of Wilkesboro statute, ordinance, regulation or rule to install, maintain and operate an alarm system shall not be subject to permit revocation as provided under this section, but the holder of the permit shall pay a fee of $50 in lieu thereof.
(D) An alarm user as identified in § 116.03 as an alarm user which is a federal, state, county or Town of Wilkesboro government agency shall not be subject to revocation or payment of fees as provided herein.
(Ord. passed 2-3-1992)