(A) Any user who feels aggrieved by any charge to his or her municipal service fee account may protest the same by filing written notice of such protest with the City Treasurer setting forth his or her objections thereto and the reasons therefor, on of before the due date of his or her next installment payment. The City Finance Manager shall review such user’s account, render a decision on the protest, and forthwith notify the user of such decision in writing within 15 days of the filing of the protest. If the user is still aggrieved, he or she may, within 15 days of the date of the Finance Manager’s decision, petition the Municipal Service Fee Appeal Board, who shall set a date and a time for hearing on the protest, which hearing shall be held within 30 days from the filing of such appeal.
(B) The Appeal Board shall hear evidence relevant to the protest and shall render its decision on the issues raised at said hearing within 20 days after the hearing, giving notice of its decision in writing to the user and to the city’s Finance Manager. The user may, within 30 days from the date of the decision of the Appeal Board, file a petition, duly verified, with a court of competent jurisdiction, requesting review of the Board’s decision. If no such petition be filed within 30 days, the decision of the Appeal Board shall become final and conclusive. Nothing herein shall be construed to prohibit the accrual during the course of this appeal process of any penalty upon the balance of any account ultimately found to be properly charged.
(Ord. passed 3-2-2009)