§ 54.012 BILLING PROCEDURES AND ACCOUNT INFORMATION.
   (A)   No water connection shall be made until such time that application has been made and all connection fees and other applicable fees have been paid. In projects requiring other permits, no connections shall be made until such time that all required building, zoning, driveway and other permits required by the town, county, state or federal agencies have been obtained.
   (B)   The town may reject any application for service not available under a standard rate, or which includes excessive service costs, or which may affect the supply of service to other customers or may be detrimental to the waste treatment process due to the volume, character or content of the discharge.
   (C)   The town shall reject any applications for connection or applications for service when the applicant is delinquent in payment of bills incurred for service supplied at any location.
   (D)   Accounts for sprinkler systems only shall not be billed a minimum charge nor shall water utilized in the extinguishment of fire be billed to the customer if the sprinkler system is separated from all other plumbing fixtures and appurtenances and is metered separately from all other consumption or usage. Any water passing through sprinkler systems due to negligence, carelessness, frozen pipes, or improper maintenance shall be billed in accordance with the rate schedule in effect at the time. Any building that is required to be sprinklered will be required to install a meter on the line before any fire prevention device (hydrant) or backflow prevention device. Any water used for fire suppression there will be no charge; any water not used for fire suppression, including leaks, will be charged at the appropriate rate.
   (E)   In cases where the customer provides conclusive proof that a leak has occurred in his or her plumbing system that has caused demand to increase and has been fixed, the utility bill for the period of time when the leak occurred may be adjusted by reducing the sewer portion of the bill to reflect average sewage charges for the account, or the minimum sewage charge, whichever is greatest. In no such circumstances shall the sewage portion of the bill be reduced below the minimum monthly charge for the period.
   (F)   Situations requiring that special arrangements be made for the payment of past due accounts may only be approved by the Town Manager.
   (G)   Not less than three-days’ notice must be given, in person or in writing, at the town utilities office, to discontinue service for a change in occupancy. The outgoing party shall be responsible for all water consumed up to the time of departure or the time specified for departure, whichever period is longer.
   (H)   A claimed failure to receive a bill does not prevent a bill from being delinquent, or relieve the customer from timely payment, late charges or the other town remedies contained in this chapter.
(Ord. passed - - ; Ord. passed - - )