Any user who considers the stormwater charges, applicability of stormwater charges or calculation of stormwater charges, to be inaccurate or erroneous may request review thereof by the director. The determination by the director may be appealed to the mayor by written notice of appeal stating the reasons or basis for the appeal filed with the director and mayor within ten (10) days of the director's written determination. (Ord. 1076 §1, 2009)