(A) All utility accounts are due and payable on the tenth of each month. The grace period extends to the fifteenth of each month.
(B) Late fees and cut-offs are generally scheduled for the sixteenth of each month; therefore, the following cut-off procedures will be in force until otherwise approved by the Town Manager.
(1) Cut-off suspended. Cut-off will be suspended when the sixteenth falls on a holiday, weekend or the first day after a holiday weekend.
(2) After-hours reconnects. Any customer requesting reconnection after 5:00 p.m. and before 10:00 p.m., Monday through Friday, will be granted turn-on, unless otherwise granted by the Town Manager or Public Works Director. Public Works will report any after-hours turn-ons to the Administration Office.
(3) Cut-off list. Cut-off list will be turned over to Public Works after daily deposit is updated.
(4) Cut-off list returned and signed. Cut-off list will be returned signed and dated to the Utility Billing Office when complete.
(5) When cut-offs to be completed. All cut-offs will be completed on the day the cut-off list is received by Public Works unless otherwise authorized by the Town Manager or Public Works Director.
(6) Reconnects. Reconnects will be expedited, same day as payment.
(7) Certain accounts; turn off requiring authorization. Certain accounts will not be turned off unless authorized, due to the nature of the business. Examples are:
(a) Beauty shops;
(b) Medical facilities;
(c) Dental facilities;
(d) Nursing homes; and
(e) Day cares.
(Prior Code, § 50.075) (Ord. passed 11-14-1986)