If a county employee suspects or confirms that a security breach has occurred, the employee shall:
(A) Contact Information Security Services, Internal Audit and the Wake County Attorney's Office. Information Security Services and the Wake County Attorney's Office will assist the employee with notifying the customer and law enforcement agency.
(B) Upon confirming an unauthorized use or access, the System Administrator shall contact change any account numbers, passwords, security codes, or other security devices that permit access to the account; or close the account.
(C) The county department with the assistance of the IS Security Officer, shall determine date of the breach and collect charges for the account that are attributable to the customer.
(D) Any other appropriate action to prevent or mitigate identity theft as proscribed by each department's internal policies and procedures.
(Ord. passed 5-4-2009)