Security plans shall comply with the following minimum standards:
A. The applicant shall provide adequate security and lighting on site to ensure the safety of persons and protect the premises from theft at all times in conformance with the security plan submitted with the application.
B. Any security guards employed by the applicant shall be licensed and possess a valid Department of Consumer Affairs “Security Guard Card” at all times. The applicant's security guards shall not possess firearms.
C. A video surveillance system, as approved by the Visalia Police Department, shall continuously surveil the building exterior, entrances and parking area of the site, as well as areas of the interior including product storage area but excepting any restroom(s), twenty-four (24) hours a day. Footage from such surveillance shall be retained for at least forty-five (45) days.
D. There shall be no sales of alcohol or tobacco products, and no on-site consumption of alcohol, tobacco products, or cannabis products by employees.
E. Entry into the premises by the general public is prohibited.
F. Community Relations Liaisons.
1. The applicant shall provide law enforcement with the name and phone number of an on-site community relations liaison to notify if there are operational problems with the establishment.
2. The applicant shall have a community relations liaison designated at all times, who shall be twenty-one (21) years of age or older.
3. The liaison shall be responsible for receiving and responding to all concerns and complaints made to the city regarding the cannabis business and for making a good faith attempt to promptly address all concerns and resolve all complaints.
4. The liaison shall respond by phone or e-mail within forty-eight (48) hours of any complaint(s) or concern(s) reported by a city official.
5. The liaison's name and contact information shall be provided to the city manager prior to operation of the business and within forty-eight (48) hours of a designation of a new liaison.
City Code compliance officers, Building Safety Inspectors, Police Department or Fire Department staff requesting admission for the purpose of determining compliance with this article shall be given unrestricted access and allowed entry during all business hours. These inspecting authorities shall also have unimpeded access to inspect all on-site locations, records, reports, documents, points of sale, product, surveillance footage, and any other access deemed necessary to ensure compliance with this chapter. (Ord. 2023-13 § 2 (part), 2023)