§ 51.096 CUSTOMER APPEALS OF RATE CLASSIFICATIONS AND FEES CHARGED.
   (A)   Owners of property responsible for paying stormwater service fees may appeal the classification of their property or the calculation of their stormwater service fee charges to the City at any time. In order to make an appeal to the City, the property owner must first submit a written statement to the Superintendent indicating what it being challenged and the reasons for the challenge, along with any verifiable documentation supporting the property owner's claim. The Superintendent shall review the written statement and supporting documentation and render a written determination within 45 days that either the original classification or fee charged should be affirmed or changed.
(Ord. 9-95, passed 4-25-95)
   (B)   If the Superintendent determines that a change should be made that results in a lesser fee being charged to the property owner, the property owner shall be credited accordingly for any overpayment made from the date the original stormwater service fee was charged to that individual. If the Superintendent determines that the property owner should not receive the change requested, the property owner has seven days from the date of receipt of the Superintendent written determination to request reconsideration by the Board.
   (C)   Within 30 days of receiving a request for reconsideration, the Board shall schedule a hearing for the purpose of considering the appeal. After conducting a hearing the Board shall render a decision on the appeal.
   (D)   A dispute or appeal of a rate classification or of a fee charged is not a valid reason for non-payment of the stormwater service fee.
   (E)   This right to appeal to the Superintendent and the Board is independent of and in addition to any other rights provided by statute for challenging rate ordinances or specific rates assessed individual property owners.
(Ord. 9-95, passed 4-25-95)